What are the responsibilities and job description for the Emergency Dispatcher position at Warren County Emergency Services?
911 Dispatcher / Emergency Telecommunicator
The Warren County Emergency Communications Center is seeking dependable, calm-under-pressure individuals to join our team as 911 Dispatchers. Dispatchers are the critical first point of contact during emergencies and provide lifesaving communication support to law enforcement, fire and EMS agencies throughout Warren County.
No prior dispatch experience is required. We provide all training on the job.
About the Center:
The Warren County Emergency Services Communications Center answers and processes all 911 calls for Warren County, Missouri. Our center provides dispatch services for:
- 3 Fire Protection Districts
- 2 Ambulance Districts
- 5 Law Enforcement Agencies
Dispatchers are trained and certified in:
- Emergency Medical Dispatch (EMD)
- Emergency Police Dispatch (EPD)
- Emergency Fire Dispatch (EFD)
What You’ll Do:
- Answer emergency and non-emergency calls from the public
- Gather critical information quickly and accurately
- Dispatch police, fire, and EMS responders using radio and computer systems
- Monitor multiple radio channels and prioritize emergency traffic
- Provide pre-arrival instructions, including CPR and other lifesaving instructions, after certification
- Enter and maintain accurate information in CAD and law enforcement databases
- Coordinate responses between multiple agencies during emergency incidents
- Remain calm and professional during high-stress situations
Minimum Qualifications:
- High school diploma or GED
- At least 18 years of age
- Ability to pass a criminal background check
- No felony convictions
- Strong communication and multitasking skills
- Basic computer knowledge and typing ability
- Ability to remain calm under pressure and make quick decisions
Schedule:
- Rotating 12-hour shifts
- Day shift and night shift rotations
- Every other weekend off
- Holidays and weekends required
Training:
- Paid on-the-job training provided
- EMD, EPD, and EFD certification provided
- Ongoing professional development and continuing education opportunities
Benefits:
- Starting pay: $28/hour
- Full paid employee benefits
- Health, dental, and vision insurance
- LAGERS retirement (Level 7)
- Paid time off
- Stable government/public safety career
- Supportive team environment
Why This Career Matters:
911 dispatchers are often the first first responders during an emergency. Your voice, decisions, and actions can make a difference during someone’s worst moment. If you are looking for a meaningful career where your work truly matters, we encourage you to apply.
Pay: $28.00 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- On-the-job training
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $28