What are the responsibilities and job description for the ENTRY LEVEL DATA PROCESSOR position at WARRANTY PROCESSING INC?
Learn and grow within the Automotive Warranty Industry!!
Job Title: Data Processor
Department: Production
Reports To: Warranty Administration Team Manager
Work location: In office, Beloit WI
Benefits offered: PTO, Health, Dental and Vision Insurance. Company paid Life Insurance. Vacation & Holidays. 401k
Position Summary:
The Data Processor is responsible for the timely and accurate entry of data into Dealer Management Systems and Manufacturer Systems. Specifically, they execute clerical entry of recall campaigns and PDI/maintenance claims to WPI claim handling standards. Be trained and learn aspects of the Automotive Warranty Industry: Room for growth and advancement!
Essential Duties and Responsibilities:
• Verify received repair orders against information in the dealership’s Dealer
Management Systems (DMS) to prepare for claim submission and completion,
ensuring the account is maintained accurately to payment expectations and
does not lose warranty money owed.
• Maintain positive communication and interactions with staff at WPI.
• Maintain and update account specifics and handling requirements to ensure
backups for accounts are provided with knowledge of account requests.
• Maintain accurate records of claims throughout all steps of the process,
updating claim notes daily with accurate detail.
• Respond to communications in a timely manner and within WPI expectations.
• Communicate training or resources needed as required to execute
responsibilities efficiently.
• Self-Report all issues identified.
• Review all warranty repair orders for accuracy, communicating any
inconsistencies noted with customers as necessary.
• Follow WPI Policy and Procedures for all claim handling.
• Works closely with the WPI Team to ensure customer satisfaction.
• Other duties as assigned.
Qualifications:
Qualifications:
• Good communication and attention to detail skills
• Proficient or ability to learn new computer systems
• High School Diploma or GED equivalent
• Excellent data entry/keyboard typing skills.
Salary : $12 - $14