What are the responsibilities and job description for the Warranty Administrator position at Warranty Processing Company, Inc.?
Established in 1986, Warranty Processing Company, Inc. is a trusted provider of comprehensive warranty processing and administration services. With a team of highly trained experts, we support hundreds of dealership companies and auto groups across the United States. Our mission is to help clients save more, achieve their business goals, and regain control of their company’s growth. We pride ourselves on the quality and efficiency of our services tailored to meet the unique needs of our clients.
This is a full-time remote role for a Warranty Administrator. The Warranty Administrator will be responsible for processing warranty claims, maintaining accurate records, and ensuring compliance with warranty policies and procedures. The individual will establish positive relationships with clients, address warranty-related inquiries, and collaborate with team members to improve processing efficiency. The role requires attention to detail, excellent organizational skills, and the ability to work independently while maintaining clear communication with internal and external stakeholders.
- Proficiency in warranty processing, claim submission, and administrative tasks
- Excellent organizational skills, attention to detail, and the ability to manage data accurately
- Strong interpersonal and communication skills for client interactions and team collaboration
- Problem-solving abilities and capacity to adapt to changing policies or regulations
- Familiarity with automotive dealership operations or warranty procedures is a plus
- Proficiency in using relevant software, tools, and systems for warranty claims
- High school diploma or equivalent required; additional certifications in administration or related fields are a plus