What are the responsibilities and job description for the Automotive Warranty Administrator position at Warranty Processing Company, Inc.?
Company Description
Established in 1986, Warranty Processing Company is comprised of a team of highly trained experts. We assist hundreds of dealership companies and auto groups across the US. By providing the most comprehensive warranty processing and administration services, we help clients save more, achieve their goals, and regain control of their company’s growth.
Role Description
This is a full-time, remote role for an Automotive Warranty Administrator located in Flower Mound, TX. The Automotive Warranty Administrator will be responsible for processing and administering warranty claims, ensuring customer satisfaction, and providing exceptional customer service. Day-to-day tasks include handling communications with customers and dealerships, maintaining accurate records, and utilizing computer systems to manage warranty information.
Qualifications
Established in 1986, Warranty Processing Company is comprised of a team of highly trained experts. We assist hundreds of dealership companies and auto groups across the US. By providing the most comprehensive warranty processing and administration services, we help clients save more, achieve their goals, and regain control of their company’s growth.
Role Description
This is a full-time, remote role for an Automotive Warranty Administrator located in Flower Mound, TX. The Automotive Warranty Administrator will be responsible for processing and administering warranty claims, ensuring customer satisfaction, and providing exceptional customer service. Day-to-day tasks include handling communications with customers and dealerships, maintaining accurate records, and utilizing computer systems to manage warranty information.
Qualifications
- Experience in Warranty Administration and ensuring Customer Satisfaction
- Strong Communication skills and Customer Service orientation
- Proficiency in Computer Literacy and managing information systems
- Detail-oriented with organizational skills
- Ability to work on-site in Flower Mound, TX
- Previous experience in automotive industry is a plus
- High school diploma or equivalent required; further education or certifications are advantageous