Dental Receptionist-Full Time

Overview

As a full-time Dental Receptionist, you’ll help patients feel welcome while keeping front-desk operations organized and moving smoothly. You’ll coordinate appointments, support accurate records and billing, and communicate clearly with patients and the dental care team.

Your impact: Accurate scheduling and records help patients access care smoothly and give the clinical team reliable information.

Duties

• Welcome patients, manage front-desk and phone communication, schedule visits, and provide attentive customer service.
• Maintain medical records and electronic health records (EHR), review documentation, and handle filing in line with HIPAA and clinical confidentiality policies.
• Support medical administrative tasks, including billing, medical collection, health insurance questions, and care plan documentation.
• Use computer skills and Microsoft Office for data entry, typing, and administrative support; maintain accurate health information.
• Coordinate with clinical staff and assist with medical coding workflows, including CPT coding and ICD coding, as assigned.

Requirements

• Strong patient service, phone etiquette, clerical, and administrative experience; medical office or clinic experience is preferred, with dental clinic experience an advantage.
• Familiarity with medical terminology, health insurance, medical billing, Medicare, and medical records is preferred.
• Experience with EMR/EHR systems is helpful, including Epic, Meditech, Athenahealth, and eClinicalWorks.
• Knowledge of ICD-9 and ICD-10, documentation review, health information management, medical office management, and 10-key typing is beneficial.
• Bilingual ability is a plus. Must handle confidential information carefully and communicate professionally.

Pay: $25.00 - $30.11 per hour

Expected hours: 42.0 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Work Location: In person

Salary : $25 - $30