What are the responsibilities and job description for the Receptionist position at Warner Norcross + Judd?
Description
About the Position
Warner Norcross Judd is seeking aReceptionist/Hospitality Assistant to join our general services team in Grand Rapids. This role presents a professional, hospitality-centered view of the firm to clients, guests and firm members. In addition to greeting visitors and managing the reception area, the Receptionist/Hospitality Assistant supports meetings, events, and the day-to-day operations of the office by coordinating conference room readiness, arranging food and beverage service, maintaining client-facing spaces, and providing administrative support.
This role is full time based in our Grand Rapids, MI office. The hours will be Monday through Friday 7:30 am - 4:30 pm and fully on-site.
What You'll Do:
The physical demands of this position are representative of those that must be met by an employee in order to successfully perform the essential functions of the position. These include being both mobile and stationary throughout the workday, having the ability to transport 25 pounds and being able to operate a computer and other business equipment found in the office.
What Makes You Successful:
Successful candidates are organized, detail-oriented, and able to effectively manage multiple priorities while maintaining a polished and professional demeanor. They communicate well, listen attentively, adapt to changing needs, and consistently demonstrate flexibility, reliability, and a willingness to support the team wherever needed.
About You
Experience, Education, and Training:
At Warner Norcross Judd, we know that talented professionals have choices. That's why we've built a workplace that supports your success both professionally and personally.
Benefits Designed To Support You
We offer a comprehensive benefits package that includes:
At Warner, our culture is guided by our motto: "Fun, Pride Profit...in that Order." We believe people do their best work when they feel connected to their colleagues, supported in their careers, and empowered to maintain balance in their lives.
When you join Warner, you'll find:
Warner is a full-service corporate law firm with 230 attorneys practicing in nine offices throughout Michigan: Bloomfield Hills, Detroit, Grand Rapids, Holland, Kalamazoo, Lansing, Macomb, Midland and Muskegon. To learn more, visit www.wnj.com, or connect on LinkedIn or Facebook.
About the Position
Warner Norcross Judd is seeking aReceptionist/Hospitality Assistant to join our general services team in Grand Rapids. This role presents a professional, hospitality-centered view of the firm to clients, guests and firm members. In addition to greeting visitors and managing the reception area, the Receptionist/Hospitality Assistant supports meetings, events, and the day-to-day operations of the office by coordinating conference room readiness, arranging food and beverage service, maintaining client-facing spaces, and providing administrative support.
This role is full time based in our Grand Rapids, MI office. The hours will be Monday through Friday 7:30 am - 4:30 pm and fully on-site.
What You'll Do:
- Greet and welcome firm members, clients, and guests in a professional, courteous, and friendly manner.
- Notify firm members promptly of client and guest arrivals.
- Maintain conference rooms, ensuring they are clean, organized, and presentation ready.
- Coordinate conference room reservations and scheduling.
- Assist with the setup, support, and cleanup of meetings and firm events.
- Provide administrative support, including ordering lunches, filing, copying, scanning, and processing expense reports.
- Stock, organize, and maintain kitchen, break room, and food preparation areas.
- Arrange restaurant reservations for business dinners as requested.
- Pick up or coordinate the delivery of food, beverages, and other work-related items, and perform business-related errands as needed.
- Opportunity to support occasional after-hours meetings and events, including setup, event assistance, and cleanup.
- Provide receptionist desk coverage as needed.
The physical demands of this position are representative of those that must be met by an employee in order to successfully perform the essential functions of the position. These include being both mobile and stationary throughout the workday, having the ability to transport 25 pounds and being able to operate a computer and other business equipment found in the office.
What Makes You Successful:
Successful candidates are organized, detail-oriented, and able to effectively manage multiple priorities while maintaining a polished and professional demeanor. They communicate well, listen attentively, adapt to changing needs, and consistently demonstrate flexibility, reliability, and a willingness to support the team wherever needed.
About You
Experience, Education, and Training:
- High school diploma or equivalent
- Previous experience in a receptionist or customer service role preferred
- Excellent communication and interpersonal skills
- Ability to handle privileged and confidential information with discretion
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
At Warner Norcross Judd, we know that talented professionals have choices. That's why we've built a workplace that supports your success both professionally and personally.
Benefits Designed To Support You
We offer a comprehensive benefits package that includes:
- Medical, dental, and vision insurance
- Firm-paid life insurance and disability coverage
- 401(k) with employer contribution or match, depending on plan design
- Generous paid time off and leave programs
- Paid firm holidays
- Wellness programs
- Employee assistance program
- Professional development and growth opportunities
At Warner, our culture is guided by our motto: "Fun, Pride Profit...in that Order." We believe people do their best work when they feel connected to their colleagues, supported in their careers, and empowered to maintain balance in their lives.
When you join Warner, you'll find:
- A collaborative environment where teamwork and mutual respect are valued
- Meaningful opportunities to grow your skills and advance your career
- A commitment to diversity, equity, and inclusion that encourages participation and leadership at every level
- Flexibility that supports both professional achievement and personal well-being
- A firm that invests in its communities through charitable giving, volunteerism, and scholarship programs
- Colleagues who are passionate about delivering exceptional service while enjoying the work they do
Warner is a full-service corporate law firm with 230 attorneys practicing in nine offices throughout Michigan: Bloomfield Hills, Detroit, Grand Rapids, Holland, Kalamazoo, Lansing, Macomb, Midland and Muskegon. To learn more, visit www.wnj.com, or connect on LinkedIn or Facebook.