What are the responsibilities and job description for the Business Transient Sales Manager position at Warner Center Marriott Woodland Hills?
Division Marriott Warner Center
Description
The Business Transient Sales Manager will increase transient room revenue by increasing production of existing special corporate/preferred corporate accounts. Also, implement and execute the IHC programs for special corporate/preferred corporate transient sales.
Responsibilities
Successful completion of a background check is required prior to employment.
EOE Statement HM Alpha Hotels & Resorts is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We are committed to providing an environment of mutual respect, the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex (including pregnancy and gender identity), national origin, age (40 or older) disability, genetic information, family or parental status, military service, or any other status protected by the laws or regulations in the locations where we operate. HM Alpha Hotels & Resorts will not tolerate discrimination or harassment based on any of these characteristics.
Description
The Business Transient Sales Manager will increase transient room revenue by increasing production of existing special corporate/preferred corporate accounts. Also, implement and execute the IHC programs for special corporate/preferred corporate transient sales.
Responsibilities
- Respond to customer inquiries and requests for pricing.
- Prospect for new transient business. Track all transient leads (lost and turndown). Participate in transient, group and catering lead referral. Complete Transient Sales Qualification Sheets on all accounts, as instructed by DOHS.
- Plan for and execute inside/outside calls and client entertainment with Corporate Travel Managers, Travel Agents and other intermediaries.
- Conduct research on client room nights/revenue performance, prepare account performance reports quarterly and annually.
- Maintain regular communication with all special corporate/preferred corporate accounts and send quarterly production reports to all clients. Communication to be properly defined may include newsletters, client receptions/recognition functions.
- Assist in updating the Brand national Transient database, if applicable. Coordinate local transient sales initiative and activities with Brand National Transient Sales for national and regional transient accounts, if applicable.
- Set and negotiate, with directions from property Executive Committee and potentially Regional Team, all rates for special corporate/preferred corporate accounts locally and brand (if applicable) volume negotiated accounts. Complete all portions of Brand RFP (Request for Proposal) process and local account RFP process.
- Understand transient sales strategies, strengths and weaknesses, and transient promotional programs (i.e. Company of the quarter) of competitor transient hotels.
- Monitor operational implementation with all departments.
- Participate in trade shows, community & professional organizations maintain high visibility and achieve sales and revenue goals.
- Perform special projects and other responsibilities as assigned and participate in task forces and committees as requested.
- Other duties as assigned
- A four-year college degree or equivalent education/experience
- One to two full years of employment in a related position in hospitality or other related environment
- Marriott Brand preferred but not required
- Must possess communications skills in terms of the ability to negotiate, convince, sell and influence professionals and hotel guests.
- Advanced knowledge of sales/hospitality principles and practices.
- Ability to investigate and analyze current activities or information in the sales/marketing field and make logical conclusions and recommendations.
- Ability to make decisions based on established policies and procedures.
Successful completion of a background check is required prior to employment.
EOE Statement HM Alpha Hotels & Resorts is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We are committed to providing an environment of mutual respect, the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex (including pregnancy and gender identity), national origin, age (40 or older) disability, genetic information, family or parental status, military service, or any other status protected by the laws or regulations in the locations where we operate. HM Alpha Hotels & Resorts will not tolerate discrimination or harassment based on any of these characteristics.