What are the responsibilities and job description for the Beverage Server- Omaha position at WarHorse Casino?
Summary
Beverage Server – Full Time (Omaha)
Pay: $7.00/hour tips
POSITION SUMMARY
WarHorse Gaming Omaha is seeking energetic and guest-focused individuals to join our team as a Beverage Server. In this role, you will deliver exceptional service by providing prompt, friendly, and professional beverage service on the casino floor. You will play a key part in creating a positive and memorable guest experience while maintaining compliance with all company policies and regulations.
SCHEDULE REQUIREMENTS
- Full-time availability required
- Shifts may include:
- 8:00 AM – 4:00 PM
- 12:00 PM – 8:00 PM
- Must be available to work any day of the week, including weekends and holidays
ESSENTIAL JOB FUNCTIONS / DUTIES
- Provide prompt, efficient, and friendly beverage service to guests
- Accurately enter beverage orders into the POS system
- Prepare drink garnishes and set-ups according to standards
- Ensure compliance with all federal, state, local, and company liquor laws and regulations
- Follow S.M.A.R.T., T.I.P.S., or ServSafe alcohol service standards
- Retrieve and transport used glassware to designated areas
- Maintain and balance server bank when applicable
- Attend required meetings and training sessions
- Maintain a clean, professional appearance at all times
- Foster positive guest and team member relationships
- Perform additional duties as assigned
JOB SPECIFICATIONS
- Must be 19 years of age or older
- High school diploma or equivalent required
- Previous customer service experience preferred
- Ability to operate mobile devices, tablets, and POS systems
- Strong communication and guest service skills
- Ability to work in a fast-paced, high-energy environment
CORE COMPETENCIES
- Guest Focus
- Communication
- Team Collaboration
- Flexibility
- Problem Solving
- Ethical Conduct
- Stress Management & Composure
BENEFITS – START DAY ONE
- Health, Dental & Life Insurance
- 401(k) with investment options
- Flexible Spending Account (FSA)
- Health Savings Account (HSA)
CERTIFICATIONS & LICENSING
- Must obtain and maintain ServSafe, TIPS, or S.M.A.R.T. certification
- Must be able to secure and maintain a Nebraska Gaming License
WORK ENVIRONMENT
This position operates in a fast-paced casino environment and may involve standing for extended periods, lifting up to 50 lbs, and working in areas with moderate noise levels. Schedules may vary based on business needs.
Salary : $7