Retail Compliance Coordinator

The Retail Compliance Coordinator supports the Retail Compliance team in ensuring the organization meets customer, safety, and operational retail compliance standards. This role assists with gathering information, maintaining documentation, and supporting process execution related to customer and retailer compliance requirements. The position plays an important role in helping ensure the accurate and timely flow of information across departments. This hourly position reports to the Retail Compliance Manager.

DUTIES AND ACCOUNTABILITIES:

• Assist in collecting and organizing retail compliance specifications from customers and internal teams.

• Support documentation and updates to retailer guidelines and routing requirements.

• Help ensure Transportation and Operations teams have accurate details for shipments and fulfillment.

• Maintain and update internal retail compliance documentation and reference materials.

• Coordinate testing and verification of retailer documentation with guidance from team members.

• Provide administrative and support for retailer compliance reporting and audits.

• Communicate updates and distribute compliance materials to internal departments as directed.

• Identify and escalate compliance-related issues to the Retail Compliance Specialist or Manager.

• Assist in maintaining records of retailer compliance performance and process improvements.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

• Strong attention to detail and commitment to accuracy.

• Excellent organizational and time management skills.

• Strong written and verbal communication abilities.

• Ability to interpret and summarize detailed information for use by others.

• Proficiency with Microsoft Office Suite and data entry systems.

• Ability to collaborate effectively across multiple departments.

• Self-motivated with a willingness to learn retail compliance standards and processes.

PREFERRED EDUCATION AND EXPERIENCE:

• Associate’s degree in business, supply chain, or a related field preferred.

• 1 years of administrative, logistics, or compliance experience in a business or warehouse environment.

PHYSICAL CAPABILITIES AND REQUIREMENTS:

• May work remotely or from an office in Appleton, WI; Dallas, TX; Northampton, PA; or Sauk Village, IL.

• Periodic visits to warehouse sites as needed for documentation or training support.

• Ability to sit for extended periods within an office environment.

• Ability to use hands and fingers for computer keyboarding and phone communication.

BENEFITS AND TOTAL REWARDS:

• Competitive wages and opportunities for professional growth.

• Medical, Dental, Vision, Critical Illness, Accident, and Flexible Spending Plans available.

• Company-paid Short/Long-term Disability, Life Insurance, and Employee Assistance plans.

• Company-paid Time-Off (PTO), Sick Leave, and Holiday Pay.

• Retirement 401(k) Plan with Discretionary Employer Match and Profit Sharing.

Equal Opportunity Employer
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