What are the responsibilities and job description for the Rental Coordinator position at Warehouse on Wheels?
About WOW: Warehouse On Wheelsis a dynamic and growing company doing business locally asPMF TrailerRentals.WOW is a place where team members want to come to work! Our team members are supported by safe working conditions, servant leaders who CARE about their team members wellbeing, and market-based compensation and gain sharing. Our team members and your future co-workers: do what needs done, not just what is asked of them, act with a sense of urgency and with a winning mindset, do what they say they are going to do when they say they are going to do it! What Youll Do: Work with General Manager on pricing for customersPreparerental agreements.Maintain a working knowledge of competitors' practices and rental rates.Promptly responds to and resolves customer inquiries, complaints, and other needs.Work withbillingdepartmentforcoordination of new agreements.Respond to incoming calls and requests for information.Work directly with customers for trailer and container needs.Listen to customers needs anddetermineappropriate trailerand containersupport. Document each transaction with trailer distribution and track trailermovements. Work with billing to provide trailer pricing when trailer is activated and thenreturned. Develop and nurture customer relationships Perform a complete inspection of the trailer to confirm readiness and document anydefects. Complete inspections of trailers to confirm condition as trailer is beingreturned. Take photos and document damage to bill backcustomer. Assistwith working on trailers with minor projects (Decals, painting,etc.) What Were Looking For: Excellent interpersonal and problem-solvingand follow upskillsEnergized by building and nurturing customer relationshipsProficient with Microsoft programs, especially WordandExcel. Ability to adapt to the fast pace of a growing company and stay continuously abreast of its servicesDetail oriented"Cando" attitude. Qualifications: High School Diplomaor equivalent required.One to three years experience with direct customer relationsMust have a current drivers license. What WOW offers you: Insurance plans (eligibility after 30 days of employment): HealthDentalVision (Company paid)Life and Short-Term Disability InsuranceHealth Savings Account with generous employer contributions Team Member Referral Program401k with company match (60-day contribution eligibility)WEEKLY PAY10 Paid HolidaysPTO PlanBonus potential (Monthly and Quarterly) If you are ready to be a part of our winning team, submit your resume!