What are the responsibilities and job description for the Inside Sales Account Manager position at Warehouse-Lighting.com?
Company Description Warehouse-Lighting COM LLC is a growing Inc. 5000 company specializing in low-cost, high-quality, energy-efficient lighting fixtures and related products for industrial, commercial, architectural, and residential applications. The company manufactures its own Warelight brand while also distributing well-known lighting brands nationwide. Warehouse-Lighting.com supports customers by diagnosing lighting needs, providing layouts, recommending solutions, assisting with energy rebates, and delivering reliable products. Featuring LED technology across indoor and outdoor categories such as High Bays, Flat Panels, Floodlights, Wall Packs, Canopies, and Troffers, its products are used in a wide range of private, public, and municipal facilities. The company serves a diverse customer base including business owners, contractors, architects, developers, facilities managers, government entities, electricians, and more, helping them save money and reduce their ecological footprint.
Role Description This is a full-time, on-site Inside Sales Account Manager role based in Brookfield, WI. The Inside Sales Account Manager will manage inbound and outbound sales activities, respond to customer inquiries, prepare quotes, and follow up to close opportunities. The role includes building and maintaining strong customer relationships, understanding customer lighting needs, and recommending appropriate products and solutions. Day-to-day responsibilities involve coordinating with internal teams on inventory and order status, ensuring timely and accurate order processing, and supporting customers with product information and rebate-related documentation. The Inside Sales Account Manager will also track account performance, maintain CRM records, and contribute to sales targets and overall customer satisfaction.
Qualifications
Role Description This is a full-time, on-site Inside Sales Account Manager role based in Brookfield, WI. The Inside Sales Account Manager will manage inbound and outbound sales activities, respond to customer inquiries, prepare quotes, and follow up to close opportunities. The role includes building and maintaining strong customer relationships, understanding customer lighting needs, and recommending appropriate products and solutions. Day-to-day responsibilities involve coordinating with internal teams on inventory and order status, ensuring timely and accurate order processing, and supporting customers with product information and rebate-related documentation. The Inside Sales Account Manager will also track account performance, maintain CRM records, and contribute to sales targets and overall customer satisfaction.
Qualifications
- Demonstrated Inside Sales experience with the ability to manage a sales pipeline and meet or exceed targets.
- Strong Account Management and Relationship Building skills to develop and sustain long-term customer partnerships.
- Customer Service and Customer Satisfaction skills, with a focus on responsiveness, solution-oriented communication, and follow-through.
- Comfort with technical product information; prior experience in lighting, electrical, or industrial products is a plus.
- Proficiency with CRM systems and basic office software (e.g., email, spreadsheets, order entry tools).
- Excellent verbal and written communication skills and professional phone presence.
- Strong organizational skills with attention to detail and the ability to manage multiple accounts and tasks simultaneously.
- High school diploma or equivalent required; associate or bachelor’s degree in business or a related field is preferred.