Event and Entertainment Associate- Seasonal

This role would most likely be a somewhat seasonal role as most hours are needed during our peak season, April to December.

After our busy season, shifts may be on an “as-needed” basis.

Ward’s Berry Farm is looking for enthusiastic and customer-focused Event & Entertainment Staff to join our team! Our Event & Entertainment staff play a key role in creating memorable experiences for guests by facilitating private events such as birthday parties, showers, and corporate gatherings, as well as overseeing our public activities, including Pick Your Own (PYO), Mazes, playground activities, and more. The ideal candidate is friendly, outgoing, and comfortable interacting with guests of all ages, including leading educational farm tours, engaging with children, and ensuring a fun and safe environment.

Job Responsibilities:

• Private Events:
• Setting up and breaking down private event spaces
• Managing event flow and directing attendees
• Maintaining cleanliness and tidiness of the event venues
• Coordinating catering delivery between kitchen and event sites
• Facilitating payment
• Safely operating tractor-drawn hayrides with event guests
• Providing educational tours to event participants during the hayride and supervising the associated PYO activity
• Public Activities:
• Assisting with check-in and purchase of containers for "Pick Your Own" customers
• Providing customer service and answering customer inquiries
• Monitoring and engaging with customers in the PYO fields and mazes, ensuring rules are followed and customers are having a positive experience
• Safely operating tractors for public hayrides
• Overseeing playground activities, including selling admission, checking for wristbands, and ensuring rules are followed
• Other duties as assigned may include:
• Stocking in the retail store
• Harvesting in the field
• Serving as a retail associate, which may include operating a cash register

Qualifications and Requirements:

• Must be 18 years of age
• 1-2 years of event, hospitality, or customer service experience preferred
• Must be able to work outdoors in all weather conditions
• Must be able to lift up to 30 lbs. for event setup and be comfortable standing for extended periods
• Friendly, outgoing personality with a passion for customer service
• Comfortable engaging with guests of all ages, especially children and families
• Public speaking skills and ability to confidently lead group tours and activities
• Excellent communication and interpersonal skills
• Strong organizational and time management skills
• Attention to detail and ability to multitask
• Problem-solving skills and adaptability to unexpected situations
• Teamwork and ability to work under pressure
• Availability to work flexible hours, including weekends and holidays

Job Types: Full-time, Part-time

Pay: $17.00 - $19.50 per hour

Benefits:

• Employee discount

Application Question(s):

• Are you over the age of 18?

Work Location: In person

Salary : $17 - $20