What are the responsibilities and job description for the Scheduling Coordinator position at Ward Campbell Orthodontics?
Scheduling Coordinator – Join Our Orthodontic Team!
We are a busy, patient-centered orthodontic practice looking for a highly organized and friendly Scheduling Coordinator to be the first point of contact for our patients. This role is essential in keeping our schedule running smoothly while delivering an exceptional patient experience.
Responsibilities:
- Schedule and confirm patient appointments efficiently
- Manage a productive daily schedule and minimize gaps
- Answer phones and respond to patient inquiries in a professional and friendly manner
- Coordinate new patient appointments and assist with onboarding
- Communicate with clinical team to ensure smooth patient flow
- Handle appointment changes, cancellations, and follow-ups
- Maintain accurate patient records and scheduling notes
Qualifications:
- Front office experience or dental/orthodontic/medical experience preferred
- Strong organizational and multitasking skills
- Excellent communication and customer service abilities
- Ability to stay positive and professional in a fast-paced environment
- Attention to detail and problem-solving skills
- Experience with scheduling software is a plus
What We Offer:
- Competitive pay based on experience
- Benefits package (health insurance, retirement, etc.)
- Paid time off and holidays
- Opportunities for growth and advancement
- A supportive, team-oriented work environment
Schedule:
Monday-Thursday 8:00-5:00 Some Fridays 8:00-12:30
We are looking for someone who thrives on organization, enjoys helping people, and takes pride in keeping a schedule running efficiently. If that sounds like you, we’d love to meet you!
Pay: $23.65 - $28.48 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Work Location: In person
Salary : $24 - $28