What are the responsibilities and job description for the Automotive Service Writer Advisor position at Ward 1 Automotive LLC?
The Automotive Service Writer Advisor plays a crucial role in streamlining communication between customers and the automotive service team. This position is part of a service team and works closely with technicians to ensure efficient service scheduling, accurate documentation, and effective parts coordination. Utilizing Tek Metric shop management software.
Responsibilities
- Maintain clear and professional communication with customers regarding service needs and updates
- Schedule service appointments efficiently to maximize shop productivity
- Manage work orders accurately from intake through completion
- Coordinate parts ordering and inventory with suppliers and technicians
- Document all repairs and service actions comprehensively
- Prepare accurate and timely invoices for all completed services
Preferred Qualifications
- 2 years of experience in automotive service writing
Salary : $55,000 - $60,000