Manager, Operational Excellence (Supply Chain)

Warby Parker is on the lookout for a driven Manager of Operational Excellence to support our Supply Chain team in researching, developing, strategizing, and recommending world-class manufacturing/supply chain networks and processes. In conjunction with internal, cross-functional teams, you'll execute plans that help us create consistently wonderful customer experiences. In this role, you'll manage large projects to ensure high-quality products are delivered in record time and at the right cost. You'll also help us operate more efficiently, ensuring we have the proper capacity, capabilities, and cost structure in our value chain. You're no stranger to staying organized, creating detailed project plans, collaborating cross-functionally, and knowing just what it takes to keep things running on time and within budget. Our ideal candidate is a data-oriented individual who's confident leading complex strategic projects, no matter the size or scope. Sound like you? Read on!

What you'll do:

• Ensure projects are delivering the agreed success criteria: on time, within budget, and meeting our compliance, quality and safety requirements
• Conduct product reviews and analyses, which may include data gathering from across various systems and sources, data manipulation and modeling, as well as evaluating proposed solutions
• Collaborate with internal and external stakeholders such as our Finance, Product Strategy, Brand Management, and Technology teams
• Compile and analyze all supply chain metrics including service, quality, costs, lead times, and safety
• Develop and lead DFM/DFA initiatives, including setting targets and standards
• Identify and communicate manufacturability and assembly concerns, and risks as needed
• Provide clear DFM/DFA design change recommendations
• Work with teams to identify trends, gaps, risks and opportunities for improvement
• Challenge status quo to be a force for change and continuous improvement
• Travel 10-15% of the time
  

Who you are:

• Backed by 5 years of relevant project management experience
• The proud owner of a bachelor's degree in business or supply chain
• Knowledgeable of upstream and downstream supply chain processes
• Ultra-organized, detail-oriented, and able to manage shifting priorities in a fast-paced environment
• A clear and effective communicator and collaborator who can drive and implement large-scale, high-visibility projects across departments
• A data-loving, resourceful individual with strong quantitative skills (a wizard at Microsoft Excel)
• Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)
  

Extra credit:

• Optical experience
• APICS certification
• Lean Six Sigma certification