What are the responsibilities and job description for the Eye Care District Manager - DMV position at Warby Parker?
Warby Parker is looking for an enthusiastic and experienced Eye Care District Manager to guide our growing network of eye doctors. In this role, you'll lead a talented team of optometrists across multiple locations, collaborate with retail field leaders to drive business success, and execute operational initiatives that ensure we provide best-in-class service. We're seeking a leader with a strong background in eye care, who's passionate about making a positive impact on both the doctor and patient experiences. If you're excited to lead teams, optimize operations, and help shape the future of eye care, we want to hear from you!
What You'll Do
For applicable postings, the range listed is a good faith estimate of the compensation for this position at the time of posting. Final compensation is thoughtfully determined by a variety of factors, including the candidate's qualifications, experience, internal equity, and relevant market data.
For applicable postings, non-exempt employees are eligible for overtime pay if you are required to work more than 40 hours in a workweek.
Some benefits of working at Warby Parker for full-time employees:
If you are a California resident, please review the additional privacy disclosures available in Section 8 of our Privacy Policy, which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act (“CPRA”).
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
CO only: The application window for this position is anticipated to close on the apply before date listed. We encourage interested candidates to apply through our Career website.
1 WA only: Full-Time employees’ paid sick leave is accrued at a rate of 1 hour per every 26 hours worked. Full-time employees receive 5 paid holidays and 5-10 vacation days per year (after waiting period, depending on tenure and hours worked). 2 WA PT only: Paid sick leave (accrued at a rate of 1 hour per every 30 hours worked).
What You'll Do
- Lead and manage teams of employed and independent optometrists (ODs), fostering engagement, professional development, and retention to ensure a high-performing team
- Provide onboarding, mentorship, and continuous career development for ODs to ensure success and growth
- Collaborate with Warby Parker eye care leadership, retail field leaders, and other key stakeholders to align on strategic objectives, improve eye care operations, and elevate the patient and doctor experience, while driving eye exam growth across your district
- Deliver exceptional patient care by creating personalized eye exam experiences that consistently exceed patient expectations in a fast-paced clinical setting.
- Regularly assess and ensure operational KPIs (e.g., exam growth, patient satisfaction) are met and set targets to drive continuous improvement, ensuring performance goals are met and exceeded
- Optimize doctor coverage across your district to meet patient demand by managing OD scheduling and recruitment, and ensuring smart scheduling practices
- Lead the interview process for ODs in your market, ensuring alignment with company values and team culture
- Partner with the People team to support recruitment efforts and develop relationships with optometry schools, faculty, alumni, and professional associations
- Ensure effective performance management by working closely with ODs to encourage engagement, professional development, and high performance
- Foster a positive and inclusive work environment by effectively managing Employee Relations responsibilities
- Travel to store locations within your district to support teams, drive business, and achieve leadership goals
- A Doctor of Optometry with 2 years of clinical practice and 1 years of leadership experience
- A data-driven clinical leader who can mentor, influence, and build relationships with ODs, with a proven track record of fostering both OD growth and the patient experience
- Empathetic and thoughtful-you're able to connect with others and resolve sensitive issues all while promoting our core values
- An engaging team player, skilled relationship builder, and effective collaborator with exceptional interpersonal abilities
- Equipped with strong problem-solving and analytical skills with an ability to multitask and manage multiple priorities in a dynamic environment
- Proficient in healthcare technology systems, such as DrChrono or other electronic health records (EHR) platforms, with the ability to lead tech integrations and enhancements
- Able to inspire your team by promoting our vision and purpose in a compelling way
- Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)
- Openness to relocating based on the needs of the business (we'll help with that!)
- Experience implementing new technology or diagnostic instrumentation
For applicable postings, the range listed is a good faith estimate of the compensation for this position at the time of posting. Final compensation is thoughtfully determined by a variety of factors, including the candidate's qualifications, experience, internal equity, and relevant market data.
For applicable postings, non-exempt employees are eligible for overtime pay if you are required to work more than 40 hours in a workweek.
Some benefits of working at Warby Parker for full-time employees:
- Health, vision, and dental insurance
- Life and AD&D Insurance
- Paid sick leave 1
- Paid Holidays 1
- Vacation days per year 1
- Retirement savings plan (401(k))
- Parental leave (non-birthing parents included)
- Short-term disability
- Employee Stock Purchase Plan
- Employee Assistance Program (EAP)
- Bereavement Support
- Optical Education Reimbursement
- Free eyewear
- And more (just ask!)
- Employee Assistance Program (EAP)
- Employee Stock Purchase Plan
- Free eyewear
- Paid sick leave 2
- And more (just ask!)
If you are a California resident, please review the additional privacy disclosures available in Section 8 of our Privacy Policy, which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act (“CPRA”).
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
CO only: The application window for this position is anticipated to close on the apply before date listed. We encourage interested candidates to apply through our Career website.
1 WA only: Full-Time employees’ paid sick leave is accrued at a rate of 1 hour per every 26 hours worked. Full-time employees receive 5 paid holidays and 5-10 vacation days per year (after waiting period, depending on tenure and hours worked). 2 WA PT only: Paid sick leave (accrued at a rate of 1 hour per every 30 hours worked).