Director, Manufacturing

Warby Parker is on the lookout for a visionary Director of Manufacturing to join our Manufacturing team. In this role, you will be the architect of our future production landscape, owning the strategic roadmap to scale our global lab network while driving unprecedented cost efficiencies. You'll lead a team to integrate cutting-edge AI and automation into our core workflows, ensuring we meet our aggressive growth targets without sacrificing quality or speed. If you are a high-impact leader who thrives on complex problem-solving and operational transformation, we'd love to meet you.

What you'll do:

• Own the strategic roadmap to optimize COGS and drive continuous improvement initiatives across all lab and manufacturing processes
• Design and determine the long-term global lab network fulfillment strategy required to support volume growth and increasing process complexity
• Direct complex, multi-year strategic projects critical to scale, including equipment implementation, AI integration, and major new product launches
• Identify and scale major improvements in supply forecasting, vendor management, and aged order resolution to improve cost and people efficiency
• Own the strategy for hiring, developing, and mentoring manufacturing leaders while integrating automation into core workflows
• Work cross-functionally with the Order Management, Supply Chain, and Inventory and Planning teams to deliver large-scale structural changes
• Monitor macroenvironment trends and changes to understand how they impact operations and drive proactive action
• Use data to shape long-term manufacturing network design and develop scalable SOPs for future growth
  

Who you are:

• Equipped with 10 years of experience in manufacturing, operations, or supply chain leadership
• A strategic leader and excellent communicator with a track record of managing high-stakes initiatives and external partnerships
• Able to work both independently and collaboratively with internal and external partners to drive executive-level action
• Experienced in using complex data sets and financial metrics to drive long-term network decisions
• Proactive, creative, and able to design nimble solutions for unexpected global or internal problems
• Comfortable working on ambiguous and open-ended problems to create structured multi-year roadmaps
• Well-versed in Microsoft Office and Google Workspace
• Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)
  

Extra credit:

• Experience with advanced continuous improvement methods (DMAIC, Lean Six Sigma, etc.)
• Experience implementing or managing warehouse management system (WMS) and AI-driven manufacturing programs
• Experience with business intelligence and planning tools (Looker, Anaplan, etc.)