What are the responsibilities and job description for the Customer Service Agent position at Wanis International Foods?
The Customer Service Agent serves as the primary point of contact for customers, addressing inquiries, resolving complaints, and providing information about products or services. This role requires strong communication skills and a commitment to delivering excellent customer experiences.
Responsibilities
- Respond promptly to customer inquiries via phone, email, or chat
- Resolve product or service issues efficiently and courteously
- Provide accurate information regarding products, services, and policies
- Document customer interactions and maintain records
- Collaborate with other departments to address customer needs
- Follow up with customers to ensure satisfaction
- Identify and escalate complex issues to appropriate teams
- Maintain a positive and professional attitude with customers
If you Interested this position , Please send your resume to info@thecareer-builder.com
Thank you
Salary : $21 - $23