Accounts Receivable Credit & Collections Representative HYBRID!

Job Title: Credit & Collections Analyst

Hybrid | Port Washington, NY 11050 (Western Nassau County / Long Island)    Check out our address!

If you enjoy...

• Building strong customer relationships while balancing business risk
• Analyzing financial data and making informed credit decisions
• Solving account discrepancies and driving resolutions
• Collaborating across Sales, Customer Service, and Finance teams
• Improving processes and finding opportunities for automation and efficiency

...we would be excited to hear from you!

Why Join WAC Group?

✨ Beautiful newly renovated headquarters with FREE onsite EV charging for our employees!
✨ Robust benefits and perks package!
✨ Merit-based compensation structure!
✨ Career growth and development opportunities!
✨ Culture of innovation and a fast-paced, colaborative environment!

What We're Looking For:

We are seeking a detail-oriented and analytical professional who can confidently manage credit and collections activities while maintaining positive customer relationships. The ideal candidate is a strong communicator, enjoys problem-solving, and can make sound business decisions in a challenging and fast paced, high volume environment.

You should have:

• Bachelor's degree in Accounting, Finance, Business, or a related field.
• 5 years related professional experience in a corporate business setting.
• Strong analytical and critical-thinking skills.
• Excellent verbal and written communication abilities.
• Ability to prioritize multiple tasks and meet deadlines.

What You'll Do:

Credit Management

• Establish new customer accounts and perform credit evaluations.
• Review customer creditworthiness and recommend appropriate credit limits.
• Analyze financial statements, trade references, and banking information to support credit decisions.

Collections & Accounts Receivable

• Manage collection activities for assigned accounts and regions.
• Monitor outstanding balances and proactively follow up on delinquent accounts.
• Collaborate with customers, Sales Representatives, and internal teams to resolve payment issues.

Account Analysis & Reconciliation

• Research and resolve deductions, chargebacks, short payments, and account discrepancies.
• Investigate payment issues by working closely with customers and internal departments.
• Maintain detailed records and supporting documentation for all account activity.

Order Review & Customer Support

• Review held orders and determine release eligibility based on credit status and payment history.
• Balance customer service needs with sound credit risk management.
• Communicate effectively with Sales Representatives regarding order release decisions and customer account concerns.

What Success Looks Like

In this role, you will:

• Maintain a healthy accounts receivable portfolio while minimizing credit risk.
• Build strong relationships with customers and internal stakeholders.
• Consistently improve collection performance and payment timeliness.
• Accurately assess customer creditworthiness and make sound business recommendations.
• Resolve discrepancies efficiently while delivering excellent customer service.
• Identify opportunities to streamline processes and improve operational effectiveness

Ideal Backgrounds

You may have achieved success in these areas or others and be ready to advance your career!

• Credit Analyst
• Collections Analyst
• Accounts Receivable Analyst
• Credit & Collections Specialist
• Accounts Receivable Specialist
• Commercial Credit Analyst
• Revenue Recovery Specialist
• Financial Analyst with Credit & Collections experience
• Customer Accounts Analyst
• Corporate Collections Representative

The expected salary is 65,000.00 - 70,000.00. The actual compensation will be determined based on experience and other factors allowed by law.

We recognize people as our most valuable asset. Our competitive salary and benefits package includes paid time off; medical & dental coverage (including family coverage), vision, life, 401(k); tuition assistance; and continuous training and development. For immediate consideration, please submit your resume as directed. Due to the high volume of applications, only candidates who meet the qualifications will be contacted.

WAC is an equal opportunity employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, gender identity, sexual orientation, national origin, age, disability, genetics, or any other protected characteristic. In addition to federal law requirements, WAC complies with applicable state and local laws governing non-discrimination in employment in all of its locations. This policy applies to all terms and conditions of employment, including, but not limited to, recruiting, hiring, placement, promotion, termination, recall, transfer, leaves of absence, compensation, and training.

Please note, all responsibilities outlined in the above job description are subject to change as needed. All efforts will be made to ensure proper notice is given for changes in responsibilities.