Leasing Specialist/Community Manager

Job Overview
We are seeking a dynamic and energetic Community Manager/Leasing Specialist to join our vibrant property management team. In this role, you will be the welcoming face of our community, responsible for fostering positive resident relationships, managing leasing activities, and ensuring smooth property operations. Your enthusiasm and customer service skills will drive resident satisfaction and retention, while your attention to detail will ensure compliance with all relevant regulations. This position offers an exciting opportunity to blend sales expertise with administrative acumen in a fast-paced, rewarding environment.

Responsibilities

• Greet prospective residents warmly, conduct property tours, and showcase community amenities to generate leasing interest.
• Manage the leasing process from application to move-in, including screening applicants, verifying income and references, and preparing lease agreements.
• Maintain accurate data entry within property management systems such as Yardi or OneSite, ensuring all resident information is current and compliant with Fair Housing regulations.
• Handle lease renewals, rent collections, and late payment follow-ups with professionalism and tact.
• Address resident inquiries promptly via phone, email, or in person, providing exceptional customer service and conflict resolution when needed.
• Coordinate property maintenance requests and communicate effectively with maintenance teams to ensure timely resolution of issues.
• Stay informed about legal administrative requirements related to LIHTC (Low-Income Housing Tax Credit), Section 8 housing programs, landlord-tenant law, and other relevant regulations to ensure compliance.

Skills

• Proven experience with property management software such as Yardi or OneSite; familiarity with CMMS (Computerized Maintenance Management System) is a plus.
• Strong knowledge of LIHTC programs, Section 8 housing regulations, Fair Housing laws, and landlord-tenant law.
• Excellent customer service skills coupled with effective negotiation and upselling abilities to maximize occupancy rates.
• Ability to manage conflict professionally while maintaining positive resident relationships.
• Experience in legal administrative tasks such as contracts, filing, data entry, and record keeping.
• Skilled in office procedures including phone etiquette, filing systems, and general administrative support.
• Knowledge of property maintenance coordination and facilities management practices.
• Effective communication skills for interacting with residents, vendors, and team members across various channels. Join us in creating a welcoming community where residents feel valued and supported! This role is ideal for motivated individuals eager to make a positive impact through exceptional service delivery while managing the operational aspects of property leasing and community engagement.

Pay: $24.00 - $26.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Education:

• Bachelor's (Preferred)

Experience:

• Property management: 1 year (Required)

Ability to Commute:

• Vista, CA 92081 (Preferred)

Work Location: In person

Salary : $24 - $26