ITAD Warehouse Manager

About WALTER

WALTER is a New York benefit corporation providing secure, sustainable IT asset disposition and electronics recycling services. We help organizations manage end-of-life technology responsibly while creating employment opportunities for young adults facing barriers to employment.

We are seeking a hands-on ITAD Warehouse Manager to Manage warehouse operations and support the technical processing, refurbishment, data sanitization, inventory management of electronics recycling operations.

This role is well suited to someone with strong ITAD experience who wants to broaden their responsibility and progressively take ownership of compliance, quality, and continuous improvement.

Position summary

The ITAD Warehouse Manager will help maximize the value of incoming electronics while ensuring that devices are processed securely, accurately, and in accordance with WALTER’s operating procedures, R2v3 requirements, ISO management systems, and applicable environmental regulations.

The role combines hands work with documentation, inventory control, audit preparation, and process improvement.

Key responsibilities:

Warehouse Operations & Inventory Control

• Ensure all incoming materials from events are properly sorted, weighed, and placed indesignated bins
• Maintain accurate inventory levels to support reporting and downstream sales operations
• Oversee organization and cleanliness of the warehouse to ensure efficiency and safety
• Ensure proper material flow from intake through processing and storage

Inventory and data processing

• Create and assign lot numbers for each event
• Ensure all lot numbers are accurately entered into the system
• Verify reports for each event, ensuring accuracy of count and item weight (for DEC reporting)
• Ensure all event materials are properly categorized and documented

Inventory and ERP management

• Maintain accurate inventory and serialized asset records.
• Track customer lots, devices, components, and processing outcomes.
• Reconcile physical inventory with ERP records.
• Support warehouse inventory counts and lot closeouts.
• Help ensure that all assets remain traceable throughout processing.

R2v3, ISO, and environmental compliance

• Support the maintenance of WALTER’s management systems, including:
• ISO 9001
• ISO 14001
• ISO 45001
• Maintain controlled documents, procedures, records, and audit evidence.
• Support R2v3 certification requirements and audit readiness.
• Maintain downstream-vendor compliance documentation.
• Support corrective actions, root-cause investigations, and continuous-improvement projects.
• Help monitor compliance with applicable federal, state, and local environmental requirements.
• Train warehouse staff on relevant procedures and compliance requirements.

Internal and external audits

• Help plan and conduct internal audits.
• Prepare documentation and evidence for external audits.
• Coordinate with auditors, certification bodies, compliance consultants, and downstream vendors.
• Document findings and support corrective-action plans.
• Maintain audit readiness throughout the year.

Staff Management & Development

• Manage warehouse staffing levels to meet operational demands
• Oversee hiring support, onboarding, and orientation of new employees
• Provide ongoing training, coaching, and guidance to warehouse staff
• Conduct quarterly employee evaluations and performance reviews
• Develop schedules and assign daily tasks to ensure productivity and efficiency

Scheduling & Logistics Coordination

• Ensure all scheduling for events is properly organized and executed
• Coordinate route dispatch and logistics for event pickups and deliveries
• Ensure event handling meets compliance requirements, especially for VIP organizations
• Collaborate with Operations, IT, and other departments for seamless execution

Qualifications & Skills

• Proven experience in warehouse management or operations leadership
• Strong knowledge of inventory control systems and warehouse processes
• Familiarity with ISO standards (9001, 45001, 14001) and R2v3 compliance preferred
• Strong leadership, training, and team development skills
• Excellent organizational and problem-solving abilities
• Ability to manage multiple priorities in a fast-paced environment
• Strong attention to detail, especially in reporting and compliance
• Driving experience with Box truck in NYC metro area (clean license)
• Must be able to drive a forklift

Working Conditions

• Warehouse environment with physical activity including standing, walking, and lifting
• Fast-paced setting requiring coordination across multiple departments
• Regular interaction with inventory systems, reporting tools, and compliance documentation
• Candidate must be flexible with hours to meet weekend and after-hours events.

Measures of success

Success in this role will include:

• Accurate inventory and serialized asset tracking
• Full compliance with data-sanitization procedures
• Consistent audit readiness
• Successful external audits
• Timely completion of corrective actions
• Increased refurbishment output and value recovery
• Reliable documentation and material traceability
• Improved operational processes
• Strong customer and vendor communication
• Consistent attendance and reliability

Physical requirements

• Ability to lift and move computer equipment, electronics and office furniture.
• Ability to work in both warehouse and office environments.
• Comfort working in a fast-paced operational setting.
• Ability to manage several priorities while maintaining accuracy and safety.

Pay: $65,000.00 - $75,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $65,000 - $75,000