What are the responsibilities and job description for the National Account Manager position at Walter Surface Technologies?
For over 70 years, Walter Surface Technologies has been a global leader in surface treatment technologies delivering high performance abrasives, tooling, power tools, chemical solutions and welding process solutions specifically designed for the metal working industry. Our core philosophy is centered on helping customers work better and providing “only the best” – the best technology, the best products, the best performance, the best in safety and the best in sustainability – all geared toward increasing their productivity and profitability.
Job Summary
As the National Accounts Manager, you will be a driving force in growing our presence and market share with strategic and national accounts—particularly within industrial distribution channels. This role is ideal for a highly motivated sales professional with a hunter mentality and a strong track record in industrial sales. This role will serve the territories of Texas, Arkansas, Oklahoma and Louisiana – ideally, this candidate would be located in the Houston, Dallas or Fort Worth TX areas.
Responsibilities:
- Develop and implement customized tactical growth plans for national and strategic accounts, aligned with Walter's overall sales and marketing strategy.
- Identify, engage, and secure new business opportunities with national accounts and industrial buying groups to increase revenue and market share.
- Cultivate strong multi-level and senior-level relationships through regular in-person meetings and on-site visits with key customers.
- Collaborate with Regional Sales Directors and Territory Managers to ensure seamless execution of national account initiatives and consistent year-over-year growth.
- Create and support tailored programs that help win new business and support product-line objectives.
- Work closely with strategic account teams across the US, Canada, and Mexico to ensure alignment and share best practices.
- Represent Walter at major sales events, including the National Sales Meeting, Road Shows, trade shows, and distributor/customer events.
- Maintain accurate and timely documentation of all activities and interactions in Salesforce.com and adhere to company reporting and expense policies.
Qualifications:
- Bachelor’s degree in Business, Sales, Marketing, or related field—or equivalent experience
- 5–8 years of progressive experience in national or strategic account management, ideally in the industrial sector
- Background in selling to or through industrial distributors and end-users highly preferred
- Proven ability to build, influence, and maintain relationships at all organizational levels
- A closer with a hunter mentality who excels at identifying opportunities and converting them into revenue
- Outstanding presentation, negotiation, and written/verbal communication skills
- Strong internal collaboration skills with the ability to align cross-functional stakeholders
- Proficient in Microsoft Office and Salesforce.com or similar CRM platforms
- Willing and able to travel up to 75%, including overnight, across assigned territory