What are the responsibilities and job description for the Automotive Parts Advisor position at Walt Massey Chevy GMC Columbia?
Join the Best at Walt Massey – Columbia, MS!
Looking to build a rewarding career in the automotive industry? Come join the Walt Massey family at our Columbia, MS campus! We’re proud of the fun, fast-paced, and supportive environment we’ve created — and we’re looking for driven individuals who want to be part of something great.
At Walt Massey, we believe in setting our team members up for success. That’s why we provide comprehensive, specialized training, hands-on learning, and ongoing professional development. If you're ready to grow, we’re ready to help you thrive.
What We Offer
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Health insurance
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Dental & vision insurance
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401(k) plans
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Paid holidays
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Paid vacation
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Paid training
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A welcoming, team-focused environment where you can build a long-term career
Responsibilities
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Manage the parts sales process from start to finish
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Communicate with customers and team members in a friendly and professional manner
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Provide timely and efficient updates on parts status
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Read and understand parts catalogs to locate specific parts
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Answer phone calls, provide price quotes, and assist customers with parts information
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Review body shop estimates to ensure order accuracy and pricing consistency
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Deliver exceptional service to both internal and external customers
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Pull and fill orders from stock, maintaining weekly bin checks for accuracy
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Alert the parts manager of any out-of-stock parts needing immediate attention
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Source and order out-of-stock parts as necessary
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Ensure internal parts requests are properly billed on repair orders
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Process retail customer payments or obtain credit authorization
Qualifications
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High school diploma or equivalent (auto parts sales experience preferred)
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Willingness to learn and grow in a dynamic environment
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Strong communication, interpersonal, and time-management skills
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Ability to read and interpret safety and maintenance documents
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Ability to perform basic calculations (discounts, interest, percentages, proportions, etc.)
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Valid driver’s license with a clean driving record
Equal Opportunity Employer
Walt Massey is proud to be an equal opportunity employer. We prohibit discrimination or harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law.