What are the responsibilities and job description for the Resort Hospitality CM – Club Level Lounge, Part Time, WDW position at Walt Disney World Resort?
Job Summary :
Do you have a passion for Guest service and attention to detail? As a Resort Hospitality– Club Level Lounge Cast Member, you will anticipate our Guests needs and extend a personalized level of service! In this role, we focus on Food & Beverage related responsibilities including food preparation and plating (including alcohol), dish clearing / cleaning, use of dish washing machine, and light custodial responsibilities in a refined premium Club Level Lounge. We are involved in high levels of Guest engagement and partnership with Concierge and Food & Beverage teams with a focus on supervising for seating availability, cleanliness, luxury service, food safety and presentation.
The pay rate for this role in Florida is $18.00 per hour.
Select benefits may be provided as part of the compensation package, such as medical, financial, and / or other benefits. To learn more about our benefits visit : https : / / / benefits.
To Expedite consideration, we highly recommend that you upload your resume when completing the application for this posting.
Responsibilities :
- We proactively engage with Guests by recognizing and greeting guests upon arrival to the lounge, anticipating and addressing needs, answering questions, giving directions, and other information
- We understand and clearly articulate food and beverage offerings to Guests as well as arrange, plate, and maintain offerings within a small kitchen environment
- We have other responsibilities including bussing tables, running food, folding napkins, and serve alcoholic beverages
- We facilitate and maintain an elevated lounge atmosphere by establishing rapport with Guests in a service-focused luxury environment
- We work together and communicate effectively with various teams to build a seamless Guest Experience, including Food and Beverage team regarding product orders and inventory
- We provide Guest Service Recovery when problems arise and help find solutions with Guests and Cast Members
- Additional Personal Protective Equipment (face shields, goggles, refillable hand sanitizers, may be required; handling cleaning chemicals and supplies will be required
Basic Qualifications :
Preferred Qualifications :
Additional Information :
SCHEDULE AVAILABILTY :
Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year. Seniority based scheduling availability includes first, and second shift if applicable; weekends, holidays, overtime and double shifts. Please note that the principles of seniority are used to schedule all roles.
Full Time classification requires full availability for any shift, seven (7) days per week, including nights and holidays.
Part-Time classification requires full availability for any shift, three (3) days per week, including nights and holidays.
SUBMITTING YOUR APPLICATION :
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Keywords : wdwcasting WDW Casting WDW : Walt Disney World Casting Hourly
Salary : $18
