What are the responsibilities and job description for the Office Coordinator position at Walstrom Marine?
Who We Are: At Walstrom Marine, we take pride in our 80-year legacy of providing exceptional service and keeping our customers on the water all season long. We are a marine group consisting of dealerships, service centers, storage facilities, and marinas, all working together to make owning a boat as enjoyable and effortless as possible. Specializing in iconic brands such as Tiara Yachts, Regal, Sea Ray, Chris-Craft, and Pursuit, Walstrom Marine has become the fastest-growing marine dealer in Northern Michigan, boasting 9 locations.
Our success hinges on the exceptional individuals who join our team, and we are committed to investing in their career growth and development. At Walstrom, we prioritize continuous training and learning opportunities for all team members. As we expand, we remain rooted in the family-owned values that define us, while offering the benefits and advancement potential of a larger organization. Join us in maintaining our legacy and driving the future of marine excellence!
What We’re Looking For: Walstrom Marine is looking for a candidate with administrative and customer service experience to join our Harbor Springs team!
Main Duties and Responsibilities:
- Front Desk & Customer Service
- Greet customers and visitors and direct them to the appropriate department or individual.
- Answer incoming calls and general emails and route them to the appropriate staff
- Manage the company phone system, including business hours, call groups, and transfers.
- Understand the Harbor Springs sales call rotation and route sales calls appropriately.
- Office & Facility Support
- Open and close the Harbor Springs building daily, including doors, lights, TVs, and kitchen areas.
- Order and maintain office supplies, beverages, snacks, and other routine office inventory.
- Assist with seasonal decorating and general office presentation.
- Administrative & Employee Support
- Coordinate ordering of employee name tags, business cards, and branded clothing.
- Take employee headshots and maintain current employee photos as needed.
- Maintain and keep employee training spreadsheets up to date as training is completed.
- Maintain employee contact list and company stationary as needed.
- Support employee recognition activities, including birthdays and life events.
- Assist with booking travel for training, boat shows, and other company events.
- Support Business Manager, such as processing titles.
- Meetings, Events & General Support
- Coordinate food, supplies, and setup for company luncheons, meetings, potlucks, and employee activities.
- Run local business errands as needed, including vendor pickups and purchasing office or event supplies.
- Provide routine administrative assistance to departments as needed and assist with special office projects.
Requirements and Qualifications:
- Strong written and verbal communication skills.
- Strong organizational skills and attention to detail.
- Proficient in Microsoft Office Suite and ability to learn company systems.
- Ability to prioritize tasks, meet deadlines, and manage multiple responsibilities in a fast-paced environment.
- Valid driver’s license required.
Benefits: Benefits include year-round employment, paid holidays, 401K with a 5% company match, vacation time, health, dental, vision insurance, Company-paid life insurance and Company-paid short-term disability along with multiple voluntary plans. Company branded gear including Helly Hansen, Carhartt, and more. Company-paid training opportunities and pathways available.
Schedule:
- 8-hour shift
- Monday – Friday 8am – 5pm, Saturday availability required during summer months
- This is an in person, onsite position based out of our Harbor Springs location.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
Salary : $40,004 - $52,552