Bloomington Toyota Rental Coordinator

For more than 70 years, Walser Automotive Group has put people first: our customers, our employees, and our communities. As a family-owned, family-run company, we've grown to 29 dealerships representing 26 brands across Minnesota, Kansas, and Illinois.

We lead with innovation, technology, and a promise to deliver an exceptional experience every time.

• And your work here matters: a portion of every vehicle sold and serviced supports the Walser Foundation, investing in schools, nonprofits, and workforce programs in our communities.

At Walser, success starts with people. Join us to build a career where you can grow, belong, and make a real impact.

Compensation: $19.00 - $21.00 per hour

What You'll Do:

• Assist with confirming rental bookings and preparing daily rental units with guest names.

• Ensure rental vehicles are clean, fueled, and ready for guests.

• Greet customers upon check-in and provide a brief orientation on the vehicle.

• Support billing and payment processing from insurance providers, warranties, or customer pay.

• Help track and manage unpaid claims, working with claims agents as needed.

• Assist in reporting fleet status to management, including rental durations, scheduled pickups/drop-offs, and fleet utilization.

• Follow up on any “Just Drive” customer leads to schedule and ensure fleet utilization
• All other duties, tasks and/or projects as assigned
• Uphold Walser's Core Values: Do The Right Thing, Lead By Example, Display Positive Energy, Be Open Minded

What You Bring:

• Must be at least 18 years of age

• Strong customer service, organization, and communication skills

• Detail-oriented, self-motivated, and able to multitask in a fast-paced environment

• Basic proficiency in Microsoft Excel, Outlook, and PDF processing software

• Support ongoing positive relationships with customers, companies, and manufacturers

• Must be self-motivated and detail oriented with the ability to effectively multi-task and prioritize

• Proven problem-solving and influencing skills

What's In It For You?

• Paid Time Off (PTO) – Take time to relax, spend with family, or enjoy personal time away

• Career Growth & Opportunity for Advancement
  We promote from within and provide clear career paths, mentorship, and opportunities to develop and grow your career.

• Fertility & Adoption Assistance: Receive up to $10,000 in financial assistance for fertility treatments and adoption expenses.

• Comprehensive Health Benefits: Enjoy medical, dental, and vision coverage, plus access to HSA and FSA plans to help manage healthcare costs. Access to Blue Cross Blue Shield medical coverage and access to additional wellness benefits.

• Life Insurance & 401(k) with Employer Match: Plan for your future with company-paid life insurance and a 401(k) program that includes an employer match.

• Paid Clothing Program: Twice a year, choose from a hand-curated collection of branded Walser apparel—on us.

• Employee Discounts: Enjoy exclusive employee discounts across products and services.

• Employee Resource Groups: Connect, learn, and grow with our inclusive Employee Resource Groups, including Women of Walser, Drive with Pride, Asian Hmong Alliance, and Veterans at Walser.

• Community Involvement
  Make an impact through volunteer opportunities with the Walser Foundation, supporting local causes and giving back to the communities we serve.

• Employee Assistance Program (EAP) – Support for personal and professional challenges

• Referral Program – Earn referral bonuses for referring talented candidates

Apply today and help drive operational excellence at Walser Automotive Group!

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Walser Automotive Group is an EOE/Veterans/Disabled/LGBTQ employer.