Deli & Bakery Team Lead - Walmart

Job Description -

Deli & Bakery Team Lead (formerly Fresh Production Team Supervisor):

This hourly management position is responsible for the operation of a department. An individual in this position will be expected to perform additional job related responsibilities and duties as assigned and/or necessary. Ideal candidates will have at least 2 years Food & Beverage/Restaurant Management experience.

Essential Functions:

Ensures area of responsibility is maintained by training & supervising associates on proper processes and procedures; following company policies and procedures for preparing, handling, packaging, labeling, and storing food; ensuring proper operation and sanitation of food-related equipment; stocking and displaying/merchandising food products; ensuring the area is maintained and cleaned (for example, windows, mirrors, display cases and coolers) according to food safety and compliance regulation; and collaborating with Management to maintain accurate inventory as needed.

Provides customer service by identifying customer needs; recognizing and understanding customer traffic patterns; assisting with purchasing decisions; locating merchandise; providing product knowledge; resolving customer issues and concerns; promoting department products and services; providing service-focused supervision to others; and maintaining a safe shopping environment.

Ensures merchandise is prepared based on daily production needs by monitoring inventory needs; operating department equipment (for example, oven, fryer, slicer); ensuring products are prepared based on customer specifications; ensuring merchandise is properly measured and stored; following formulas and baking instructions; following guidelines for wrapping, dating, labeling, and storing merchandise; and ensuring list of ingredients and sell-by dates are visible and accurate.

Supervises and directs associates in the food production areas by assigning duties and prioritizing workloads; communicating goals; providing feedback and follow-up; monitoring performance; teaching and supporting company policies and procedures; ensuring compliance checklist is followed; and responding to alerts and requests.

Develops, communicates, and implements processes and practices to meet business needs by collaborating with managers, co-workers, customers, and other business partners; analyzing and applying information from multiple sources; monitoring progress and results; and identifying and addressing improvement opportunities.

Demonstrates, promotes, and supports compliance with company policies, procedures, and standards of ethics and integrity by explaining, guiding, and demonstrating how to apply these in executing business processes and practices; implementing related action plans; using the Open Door Policy; and assisting management with correcting ethical and compliance issues and problems.

Leads and participates in teams by using and sharing resources, information, and tools; determining customer needs and business priorities; coordinating and executing work assignments; providing advice, feedback, and support to ensure timelines and work quality are achieved; and modeling and helping others with how to adapt to change or new challenges.

Competencies
An individual must be proficient in each of the competencies listed below to successfully perform the responsibilities of this position.

Leads Food Operations - Helps Associates to safely and correctly handle, store, cook, and clean food, and sets an example through own work.
Identifies Customers who need help and shares accurate information with them on food items. Identifies ideas for how to improve food products, operations, and services (for example, taking/filling orders properly). Identifies problems with food products, services, and work areas, and reports them with ideas for corrective action. Ensures food equipment supplies are clean and working properly and logs are maintained correctly, and uses these practices in own work.

Customer Centered: Satisfy the Customer - Uses information and feedback to determine customer expectations. Works with others to exceed customer expectations. Seeks out ways to improve customer service. Teaches others how to find and use resources to respond to customer requests.

Planning and Improvement: Plan for and Improve Team Performance - Plans work based on business priorities and explains to others what is needed to get work done. Identifies and oversees the tasks needed to reach goals. Looks for and suggests ways to improve performance and results.

Influence and Communicate: Communicate and Promote Commitment - Gives the information needed to gain support for ideas or plans. Builds trusting relationships and works with others to reach goals. Shares clear priorities and work practices with others. Prepares written work that is accurate and complete. Communicates in a respectful and professional manner.

Adaptability: Adapt to Requirements - Adapts to changing demands and business needs. Encourages and embraces change, even when others hesitate. Builds the knowledge and skills to handle challenges and tasks. Sets an example for others when implementing changes (for example, readily carries out improvement efforts, handles change-related issues). Shows support for, commitment to, and trust in changes.

Judgment: Make Informed Choices - Makes timely and effective decisions, even when information is not clear. Identifies and uses policies, procedures, and guides to make the right choices. Uses resources, data, tools, and facts to set priorities and make informed decisions. Identifies what

Job Type: Full-time

Pay: $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Tuition reimbursement
• Vision insurance

Physical Setting:

• Bakery
• Fast casual restaurant

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Weekend availability

Supplemental Pay:

• Bonus pay

COVID-19 considerations:
All customers are encouraged to wear a mask; all associates are required to wear a mask; Vaccine incentive bonus of $150 to all fully vaccinated associates; washable and disposable masks are provided.

License/Certification:

• ServSafe (Preferred)

Work Location: One location