(USA) Manager, Program Management

Position Summary...Data Ventures exists to unlock the full value of Walmart’s data by developing and productizing B2B data initiatives that empower merchants and suppliers to make better, faster decisions for the business. As part of this transformation, we’re seeking entrepreneurial individuals to help drive this vision forward.

What you'll do...

Operate and enhance third-party service provider processes

• Manage end-to-end operational workflows for the Service Provider Access Agreement (SPAA) and Verified Service Provider (VSP) programs across U.S. and international markets.
• Review, process, and maintain applications and provider documentation to ensure alignment with internal standards.
• Support onboarding activities and maintain accurate third-party provider directories.
• Serve as a primary contact for providers and internal teams, ensuring timely resolution of questions and issues.
  
  

Improve processes and drive automation

• Identify operational gaps and implement process improvements that reduce manual touchpoints and increase efficiency.
• Build AI-assisted exception-management rules and automation within platforms such as ServiceNow, Salesforce, or Airtable.
• Partner with Product Operations to embed governance and access requirements into the Product Development Lifecycle (PDLC).
  
  

Support governance and compliance reviews

• Support quarterly business reviews with Legal, Data Security, Product, and cross-functional partners.
• Surface insights related to provider capabilities, compliance risks, and process performance.
• Translate findings into clear documentation, recommendations, and updates to the product roadmap or resource plans.
  
  

Define and manage purpose-driven access

• Develop and maintain clear partner “purpose” definitions to support consistent decision-making and reduce ambiguity.
• Draft and manage SPAA language, addenda, and documentation to support scalable supplier self-service.
• Ensure documentation is accurate, accessible, and aligned with evolving governance requirements.
  
  

Cross-functional partnership

• Collaborate with Product, Engineering, Business Operations, and Data Security teams to integrate SPAA workflows into supplier tools, dashboards, and portals.
• Provide insights and trends gathered from providers, clients, and account teams to inform business and product decisions.
• Balance speed and accuracy when responding to internal and external requests.
  
  

What you'll bring...

• Bachelor’s degree in business, operations, analytics, supply chain, or related field.
• 3 years of experience in partner operations, program management, process improvement, customer success, or similar roles.
• Experience improving or scaling operational workflows or governance frameworks.
• Strong analytical skills with experience using workflow tools (ServiceNow, Salesforce, Airtable) and Excel/Sheets.
• Ability to simplify complex requirements and communicate clearly across teams.
• Demonstrated success managing multiple priorities in a fast-paced environment.
• Strong relationship-building skills with experience supporting cross-functional initiatives.
• Self-starter with attention to detail and a continuous improvement mindset.
  
  

Preferred qualifications...

• Experience in data, SaaS, analytics, retail technology, or ad-tech environments.
• Understanding of vendor onboarding, data governance, third-party risk, or supplier management processes.
• Experience facilitating business reviews or producing insight-based recommendations for leadership.
  
  

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For Information About Benefits And Eligibility, See One.Walmart.

The annual salary range for this position is $70,000.00 - $130,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :

• Stock
  
  

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor's degree in Business, Human Resources, or related field and 2 years’ experience in project management, compliance, operations management or related area OR 4 years’ experience in project management, compliance, operations management, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Leading a cross-functional team, Retail Link, Working with profit and loss responsibilities.

Primary Location...

702 Sw 8Th St, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.