SOUS CHEF

Position Description

The Assistant Food Service Manager provides passion and leadership, while upholding Wally’s standards She/he must have the ability to manage kitchen personnel, ensure product quality, and is responsible for providing superior guest service. Assistant Food Service Managers typically work a minimum 50-hour work week, including most weekends and holidays.

Responsibilities and Duties

• Supports the Food Service Manager and assists in guiding the entire kitchen hourly team. 
• Is responsible for handling HR needs of the kitchen team. 
• Foster a workplace that results in the development of a high performing team following all Wally’s policies and procedures.
• Must be role model, leader, and mentor; must solve problems, make informed decisions, and manage the team members and time wisely in order to achieve maximum results
• Manage the product offering, guaranteeing the food quality meets Wally’s standard, which includes but is not limited to: Popcorn, Jerky, Smoked Meats, Sausage, Pizza, BBQ, Bakery, Cold Food Prep, and Wally Dogs
• Maintains food safety as top priority, completing all necessary forms, ensuring all food service team members are certified and following proper protocols. 

• Assists in the review of financial transactions, food cost/margins, and budgeting.

• Recruit, develop, and lead a highly effective team of food service team members.
• Onboard and oversee training of new team members.
• Understand and apply federal, state, and local laws in regards to foodservice and general employment matters
• Manage food service employees, protect quality, and provide superior guest service, such as resolving customer issues quickly in friendly and professional manner
• Assist Food Service Manager in accurate and timely completion of food service operating reports
• Utilize and ensure proper documentation of all Wally’s policies & procedures, following the Wally’s handbook.
• Ensure that all staff are meeting the execution of daily tasks and operational goals following Wally’s standard operating procedures.
• Support other departments as needed
• Professionally interact with team members.
• Hospitality driven to ensure positive experience for all guests.
• Performs other duties as required and/or assigned
• Must be able to perform essential functions of the job with or without reasonable accommodation

Position Requirements

• 2-3 years or more food-service experience and/or training
• Food service, or management experience preferred
• Ability to work in a fast paced, high-pressure environment
• Prolonged walking and/or standing for 8-12 continuous hours
• Proficient computer skill level in MS office skills. 
• Experienced in various point of sale and transaction devices.
• Ability to work on the store’s busiest days including most weekends and holidays
• Ability to work a rotating schedule that alternates between day and night
• Maintain regular and prompt attendance