What are the responsibilities and job description for the Senior Account Manager position at Wallenius Wilhelmsen?
The Customer Growth organization in North America is seeking a Senior Account Manager to join the High & Heavy team.
In this role, you will be responsible for managing and growing strategic accounts ensuring service excellence and commercial performance in our High & Heavy segment (Original equipment manufacturers and dealer groups).
You will play a critical role in driving commercial growth and ensuring customer success by delivering integrated solutions across shipping services, Equipment & Container Processing services and inland transportation.
*This role is a hybrid position based out of either our Brunswick or Savannah, GA office locations*.
Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Job Description
What You'll Do:
Drive profitable growth across Shipping, Logistics, and Supply Chain services
Own strategic customer relationships as a senior point of contact
Develop and execute comprehensive Account Plans aligned with global strategy and long-term targets
Identify and close opportunities across Equipment Processing Centers, Container Processing Centers and Ocean (shipping)
Lead major tenders, pricing negotiations, and contract implementations
Champion the voice of the customer and elevate customer experience and CSI
Own pipeline management, forecasting, and commercial governance
- Drive and orchestrate implementation of new contracts and ensure full alignment and handover into operationally executing functions
- Ensure clear and regular communication with internal stakeholders to align customer priorities, service delivery, and commercial targets
Job Requirements
What You'll Need:
Education
Bachelor’s degree in Business, Engineering, Supply Chain, Logistics, International Trade, or a related field
Experience
5–8 years of experience in sales, operations, or consulting within logistics, freight forwarding, shipping, warehousing, or equipment/manufacturing sectors
Exposure to one or more of the following: High & Heavy logistics, construction/mining/agriculture equipment, automotive OEMs, or multimodal freight
Commercial & Technical Skills
Strong client relationship, communication, and negotiation skills
Consultative selling mindset with experience in complex deals and contracts
Solid understanding of end-to-end logistics processes
Familiarity with TMS/WMS, CRM tools, and performance analytics (costing, margins, KPIs)
Mindset
Customer-centric, solution-oriented, and commercially driven
Resilient, accountable, and comfortable in fast-paced environments
Curious, energetic, and ambitious—with a sense of fun along the way
WHEN YOU JOIN US
At Wallenius Wilhelmsen, we prioritize your well-being. Our industry-leading benefits and perks are designed to help you thrive in your career and your life outside of work. From affordable healthcare to well-being, we’ve got you covered.
- Choose from a range of low-cost health insurance options to support your well-being including medical, dental and vision after 30 days of employment
- Secure your financial future with an industry-leading company-matching 401(k) plan
- Company paid life insurance, short-term and long-term disability
- Explore career development with access to on-the-job training
- Access to exclusive discounts on attractions, automotive, travel and more!
ABOUT US
Wallenius Wilhelmsen is the global leader in integrated vehicle transportation and logistics, supporting our customers across their supply chain, all the way from the factory to the end-customer. Our ambition is to lead the way in transforming shipping and logistics.
We transport and handle cars, tractors, trains, windmills, or even whole factories for some of the most well-known companies in the world. Our eyes will always be on delivering supreme quality in everything we do, while moving towards zero-emission logistics. We are powered by nearly 9,500 people, working on vessels and at ports, at vehicle and equipment processing centers in 28 countries. Together, we are building resilient, connected, data-driven, decarbonized solutions fit for the future.
OUR COMMITMENT TO EQUAL OPPORTUNITIES
We are a global group of people from diverse backgrounds and lifestyles. Wallenius Wilhelmsen is proud to be an equal opportunity employer committed to building a workplace where all contributors feel they can bring their best selves every day, learn from each other, and be appreciated. Our journey towards sustainable and integrated logistics compels us to attract people with diverse experiences, skills, and abilities.
Apply today, and let’s keep the world and your career, moving together.
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