Dean of Student Services

Position Summary

The Dean of Student Services provides strategic leadership, vision, and administrative oversight for student support services that enhance student success, retention, and completion. This position is responsible for developing and implementing innovative strategies to increase enrollment, strengthen student engagement, and promote persistence through comprehensive student services, activities, and support programs.

POSTING DATE: NOVEMBER 12, 2025

SALARY: Appropriate placement on Salary Schedule B (range: $100,936 - $143,669).

ANTICIPATED START DATE: JANUARY 2, 2026

This position will be based initially at Wallace Campus in Dothan, Alabama.

More than one position in the same job classification may be filled from the applicants for this position should another vacancy occur during the search process.

Essential Duties and Responsibilities

Strategic Leadership

• Provide leadership and direction for the planning, coordination, and evaluation of all student services functions, including but not limited to admissions, enrollment management, financial aid, academic advising, recruiting and counseling, student life, and student success initiatives.
• Develop and implement strategic enrollment management and retention plans aligned with institutional goals and data-informed decision-making.
• Foster a campus culture that promotes student engagement through dynamic student activities, organizations, and leadership opportunities.
• Serve as a key member of the college’s leadership team in developing institutional strategies, policies, and partnerships that enhance student access to educational opportunities and promote student achievement.

• Oversee the development and administration of policies and procedures that ensure compliance with federal, state, and institutional regulations.
• Collaborate on college-wide academic policies and procedures.

• Provide supervisory oversight for athletics, as well as departments responsible for enrollment services (admissions, financial aid, and recruiting), student success (advising, career services, student activities, specialized services, and testing and assessment), and retention initiatives.
• Conduct performance evaluations and provide performance improvement plans as needed.
• Support employee growth through coaching, training, and professional development.

• Direct the analysis and reporting functions of all recruitment efforts, statistics, measures, outcomes, and create long- and short-term planning and evaluation of enrollment strategies.
• Oversee development and implementation of strategic planning for enrollment services (recruitment, retention, and graduation/completion).

• Monitor enrollment trends and collaborate with faculty on recruitment and retention initiatives.

• Establish clear recruitment and enrollment goals and structures to improve service levels to all current and potential students.
• Ensure recruitment and enrollment objectives, goals, budgets, policies, practices, and actions produce successful student recruitment results, consistent with the College’s overall mission, and strategic and master plans.

• Manage program budgets, submit annual allocation requests, and approve expenditures.
• Ensure cost transparency for students.

Qualifications

Minimum Qualifications

• Administrative leadership to include experience at the level of Assistant Director, Director, Associate Dean, Dean, or equivalent senior-level position is required.
• A Master's degree from an accredited institution is required.
• Three (3) years or more in a student services AND at least five (5) years of academic administration is required.

• Prior experience as a Dean in a community college setting.
• Ellucian Banner experience.

Application Procedures/Additional Information

Applicants must meet the minimum qualifications as indicated on this vacancy notice and must submit a completed application packet in order to be considered for this position. A complete application packet must be received no later than 2:00 pm, Monday, December 1, 2025. Applicants who fail to submit all required information will be disqualified. Only applications received during the period of this announcement will be considered. A complete application packet consists of:

• Completed Wallace Community College employment application
• Current Resume
• Cover letter describing specifically how your experience and qualifications meet the minimum requirements.
• Employment verification letter(s) verifying three (3) years or more in a student service setting AND at least five (5) years of academic administration. Letter(s) must include employment dates and job title, and be on official letterhead with an authorized personnel signature. *ONLY when an applicant has a legitimate reason for not obtaining written verification by their own efforts, such as if the business is no longer in operation, an applicant may submit copies of appointment letters or contracts, and if that is not available, you may submit pay stubs or W-2 forms to confirm the three years of student services experience and five years of academic administration.
• Appropriate transcript(s) identifying the applicant, institution, and date of degree conferred, and verifying the applicant has received a minimum of a Master's degree or higher. Transcripts may be unofficial for the application process, but they must identify the applicant, institution, degree earned, and the date the degree was conferred. (A copy of the diploma will not suffice).

• ALL APPLICATION MATERIALS MUST BE SCANNED. It is recommended that you have digital (such as pdf) copies of your cover letter, resume, employment verification documents (if applicable), ALL required transcripts, and any other document identified in the vacancy announcement ready when you begin the on-line application process. You will be given the opportunity to upload these during the process. If you need assistance scanning documents, please contact:

• WE DO NOT ACCEPT FAXED OR E-MAILED application materials.
• When you finish the steps to apply, you will receive an on-screen notice that you have successfully applied. HOWEVER, this notice does not mean your application materials are complete in accordance with the vacancy announcement. It is the responsibility of the applicant to ensure they have submitted all necessary application materials in accordance with the vacancy announcement.
• All correspondence with applicants regarding the College's search process will be sent via e-mail.