What are the responsibilities and job description for the Inside Sales Associate position at Wallaby Search & Placement?
About the Role
Wallaby Search & Placement is seeking a motivated and personable Inside Sales Associate to join Buy-Rite Beauty’s Savannah-based team. In this role, you’ll be the first voice customers hear, handling a high volume of inbound inquiries from salon owners, cosmetology schools, and beauty professionals across the country, helping them find the right products, and guiding them through the purchasing process, from start to finish.
This is a role for someone who genuinely enjoys talking to people, can hold their own on a busy phone floor, and takes pride in delivering a great customer experience every time. The ideal candidate is organized, responsive, solutions-oriented, and motivated by the satisfaction of helping a customer find exactly what they need.
About the Company
Buy-Rite Beauty is a leading national supplier of salon furniture and equipment, serving salon owners, stylists, and beauty professionals for more than 80 years. Known for exceptional products and a best-in-class customer experience, Buy-Rite is rapidly expanding its e-commerce and B2B presence. With a collaborative, entrepreneurial culture and significant market momentum, the company offers a high-impact environment for those looking to meaningfully influence growth.
You Will
- Respond to a high volume of inbound customer inquiries via phone and email, assisting clients with product selection, pricing, availability, and order details
- Guide customers through the purchasing process, from initial inquiry to completed order, with a focus on building long-term relationships through professional, responsive communication
- Conduct outbound follow-up calls on quotes, leads, and open inquiries to move deals forward
- Prepare sales quotes, order estimates, and documentation, coordinating with internal teams to ensure orders are processed accurately and on time
- Develop deep familiarity with Buy-Rite’s full product line, including specs, accessories, warranties, and vendor details, and use that knowledge to confidently support customers throughout the sales process
- Maintain organized records of customer communication through email and internal systems, and provide backup support for front desk call coverage when needed
You Have
- Experience in sales, inside sales, customer service, or a call center environment (preferred)
- A confident, professional phone presence, with strong verbal and written communication skills
- The ability to handle a high volume of calls and emails without missing a beat
- Strong organizational skills, attention to detail, and a proven ability to multitask in a fast-paced environment
- Solid computer skills and the ability to pick up new internal systems quickly
- Familiarity with QuickBooks or similar platforms (a plus)
- A positive, solutions-oriented attitude and a genuine enjoyment of helping people find what they need
You’ll Get
- Competitive base salary (negotiable based on experience)
- Annual profit sharing bonus (Buy-Rite has made profit-sharing contributions to every eligible employee for each of the last 10 consecutive years)
- Medical insurance, with Buy-Rite covering a minimum of 50% of your premium
- 401(k) with a 6% dollar-for-dollar company match
- An early Friday finish (9am to 3:30pm ET), with standard hours of 8:30am to 5:30pm ET, Monday through Thursday
- A chance to make a big impact at a company that’s been serving the beauty industry for over 80 years