What are the responsibilities and job description for the Hiring Host/ Bussers/Food Runners/ Support Staff Steak Co. position at Walla Walla Steak Co?
We are looking for energetic, friendly professionals to welcome locals and visitors, helping to create amazing, personalized evenings for each guest.
Our staff is constantly moving and multitasking, and individuals that work well in a fast-paced, team environment thrive within our company.
Our hosts graciously greet guests, assist with coats, escort guests to their table, provide menus, and ensure that special requests are well-communicated. They also warmly answer incoming calls, input reservations, and assist the Front Desk Lead with accurate table checks.
If you are a polished, positive professional with a heart of hospitality, we would love to hear from you!
Food Runner: As a Food Runner, you will play a crucial role in ensuring our guests have an exceptional dining experience. You will work closely with the kitchen and front-of-house staff to deliver food promptly and accurately to our guests.
Responsibilities:
- Efficiently deliver food orders from the kitchen to guests at their tables
- Ensure orders are complete and presented according to our restaurant's standards
- Maintain a clean and organized work area
- Address any guest inquiries or concerns in a professional and friendly manner
- Collaborate with team members to ensure smooth and efficient service
- Uphold high standards of cleanliness and food safety
Requirements:
- Strong communication and teamwork skills
- Ability to work efficiently in a fast-paced environment
- Commitment to maintaining a clean and organized workspace
- Positive attitude and passion for delivering excellent service
Key Responsibilities:
- Ensure all food orders are prepared and delivered according to the restaurant's standards and guest specifications.
- Act as a liaison between the kitchen staff and the serving team to ensure smooth and efficient service.
- Inspect dishes for accuracy, presentation, and temperature before they are served to guests.
- Monitor the timing of food preparation to ensure that all dishes for a table are ready simultaneously.
- Address any issues or discrepancies with orders promptly and efficiently.
- Maintain a clean and organized expediting station and ensure all equipment is in good working condition.
- Assist kitchen and serving staff as needed to ensure a seamless dining experience for guests.
Qualifications:
- Previous experience in a restaurant or food service environment preferred.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal skills.
- Ability to work under pressure in a fast-paced environment.
- Attention to detail and commitment to quality.
- Flexibility to work various shifts, including weekends and holidays.
- Competitive wages
- Growth potential
- Family meals
- Employee dining discount
- Medical (25 hours/week)
- Dental (25 hours/week)
- Vision (25 hours/week)
- Sick Pay
- 401k with employer match (one year of service)
- Employee Assistance Program (EAP) (all employees)
- Pet Insurance
We value our employees' experience and are closed (without pay) on Sundays and Mondays, as well as certain holidays, except for special engagements.