What are the responsibilities and job description for the TRIO Program Assistant position at Walla Walla Community College?
Walla Walla Community College (WWCC) is seeking applicants for a part-time (50% FTE) TRIO Program Assistant at the Walla Walla campus.
At Walla Walla Community College, we inspire all students to discover their potential and achieve their goals by providing relevant, equitable, and innovative learning opportunities and services. As an organization, we value learning opportunities, a sense of community, diversity, health and humor, excellence, integrity, teamwork, innovation, personal and professional growth, and sustainability.
This position is open until filled. First consideration will be given to applicants whose complete application has been received by September 13, 2026 @ 11:59pm PST. See Required Application Materials section for more information
General Responsibilities:
The Program Assistant performs general administrative support for a federal grant-funded program that serves first-generation, low-income and students with disabilities (TRIO Student Support Services) for both the Walla Walla and Clarkston campuses. The position is located on the Walla Walla campus and reports to the Director of TRIO Student Support Services.
Essential Functions:
Administrative duties and recordkeeping
Required Qualifications:
Any combination of education, experience, and/or training that provides the applicant with the knowledge and skills to perform the job may be considered by the college.
Preferred/Desired Qualifications:
You don’t check every qualification listed? Please apply anyway! Studies have shown that traditionally marginalized communities - such as women, LGBTQ and people of color - are less likely to apply to jobs unless they meet every single qualification - even if they might be a great fit for the role! If you’re excited about this opportunity but your experience doesn’t align perfectly with every single qualification in the job description, we encourage you to still consider applying. This classified position is in a bargaining unit for which WPEA Higher Ed is the exclusive representative.
This position typically works 20 hours per week Monday-Friday. Work is performed almost exclusively indoors in an office environment. General office and computer equipment will be used daily. This front-line position interacts with the public regularly, as well with other departments such as: Financial Aid, Admissions, Student Success (Advising and Counseling/WES), Foundation, Administration, Business Services, Library, IT and Institutional Research to fulfill duties and tasks as needed. Environment can be fast-paced at times, especially during advising.
The college has an excellent benefit program including medical, dental, life and long-term disability insurance; paid sick leave; paid vacation leave; and retirement plan. All full-time employees will automatically have 3% of taxable income deferred into the State of Washington Deferred Compensation Program (DCP) unless declined at time of hire. WWCC requires all employees to participate in direct deposit for payment of salary. The college is tobacco free.
Persons hired must be able to provide acceptable documentation of lawful authorization to work in the United States within three (3) days of employment, and successfully complete a probationary period. WWCC participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Candidates will be subject to a criminal history background check as a condition of employment. Information from the background check may not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. This position is open until filled with priority consideration given to those applicants who submit a complete application by September 13, 2026 at 11:59 PM PST. To qualify for priority consideration, applicants must submit a complete application packet, which includes the following:
At Walla Walla Community College, we inspire all students to discover their potential and achieve their goals by providing relevant, equitable, and innovative learning opportunities and services. As an organization, we value learning opportunities, a sense of community, diversity, health and humor, excellence, integrity, teamwork, innovation, personal and professional growth, and sustainability.
This position is open until filled. First consideration will be given to applicants whose complete application has been received by September 13, 2026 @ 11:59pm PST. See Required Application Materials section for more information
General Responsibilities:
The Program Assistant performs general administrative support for a federal grant-funded program that serves first-generation, low-income and students with disabilities (TRIO Student Support Services) for both the Walla Walla and Clarkston campuses. The position is located on the Walla Walla campus and reports to the Director of TRIO Student Support Services.
Essential Functions:
Administrative duties and recordkeeping
- Process new student applications for TRIO:
- Review for eligibility and completeness per grant requirements,
- Determine eligibility and evaluate for criteria of numbers of participants to serve per each eligibility
- Manage student database for participants, including recording and updating student files/records, record student attendance in TRIO activities
- Budget and purchasing duties, including initiating purchasing requests and submitting monthly budget forms through ctcLink (college management system)
- Produce reports from multiple database management systems (e.g. Student Access, ctcLink, National Student Clearinghouse)
- Manage TRIO inventory, including coordinating textbook and technology loan program for student study materials
- Assist with advertising and organization of TRIO activities (family nights, year-end event, career focus sessions, campus visits, workshops, etc.)
- Promote events through TRIO communication streams
- Coordinate with Marketing department for program materials, including social media
- Organization of facilities and refreshments for TRIO events
- Coordinates website updates with webmaster
- Assist with scheduling student advising sessions, communication, and daily appointment reminders
- Reception-greet students in TRIO area, respond to questions, assist with area computers and printing
- Coordinate travel for staff and students
- Assists with hiring paperwork and processes payments for program, enters transaction and updates budget sheet.
- Train and supervise student worker(s) to assist Program Assistant in file management, area maintenance, fill-in receptionist when the Program Assistant is out of the office and other duties as assigned by TRIO Director (based on availability).
- Mentor in professional etiquette
- Ability to manage day-to-day office operations, operating office equipment, performing email and scheduling tasks
- Ability to work independently, a self-starter with a positive, enthusiastic attitude
- Ability to work and thrive in a team environment and prioritize multiple responsibilities
- Assist team in meeting program goals
- Ability to effectively communicate using tact and diplomacy as well as accuracy regarding established college, state and federal information, policies, and procedures
- Adaptable and flexible, uses good judgement and demonstrates resourcefulness through problem solving
Required Qualifications:
Any combination of education, experience, and/or training that provides the applicant with the knowledge and skills to perform the job may be considered by the college.
- Associates degree OR High school diploma OR equivalent with two years of clerical experience
- Two (2) years professional experience using a computer with word processing, database, and spreadsheet programs (software and cloud-based)
Preferred/Desired Qualifications:
- Bilingual in English/Spanish
- Experience with record keeping, ideally with grant experience
- Experience working with first-generation, multi-cultural and/or traditionally underrepresented populations
- Experience with online databases and integrated software including Microsoft Office products
- Understanding of video conferencing software
- Experience with different social media platforms
- Evidence of customer-focused service, preferably with experience responding to faculty, student and community needs
- Evidence of use of discretion and confidentiality in the workplace
You don’t check every qualification listed? Please apply anyway! Studies have shown that traditionally marginalized communities - such as women, LGBTQ and people of color - are less likely to apply to jobs unless they meet every single qualification - even if they might be a great fit for the role! If you’re excited about this opportunity but your experience doesn’t align perfectly with every single qualification in the job description, we encourage you to still consider applying. This classified position is in a bargaining unit for which WPEA Higher Ed is the exclusive representative.
This position typically works 20 hours per week Monday-Friday. Work is performed almost exclusively indoors in an office environment. General office and computer equipment will be used daily. This front-line position interacts with the public regularly, as well with other departments such as: Financial Aid, Admissions, Student Success (Advising and Counseling/WES), Foundation, Administration, Business Services, Library, IT and Institutional Research to fulfill duties and tasks as needed. Environment can be fast-paced at times, especially during advising.
The college has an excellent benefit program including medical, dental, life and long-term disability insurance; paid sick leave; paid vacation leave; and retirement plan. All full-time employees will automatically have 3% of taxable income deferred into the State of Washington Deferred Compensation Program (DCP) unless declined at time of hire. WWCC requires all employees to participate in direct deposit for payment of salary. The college is tobacco free.
Persons hired must be able to provide acceptable documentation of lawful authorization to work in the United States within three (3) days of employment, and successfully complete a probationary period. WWCC participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Candidates will be subject to a criminal history background check as a condition of employment. Information from the background check may not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. This position is open until filled with priority consideration given to those applicants who submit a complete application by September 13, 2026 at 11:59 PM PST. To qualify for priority consideration, applicants must submit a complete application packet, which includes the following:
- Online application
- Cover letter
- Provide a cover letter detailing your interest in this position. Please describe any professional experience, training, or educational background that makes you an ideal candidate.
- Resume
- Names and contact information for three professional references.
- Answers to three (3) supplemental questions
- Unofficial transcripts for application purposes; official transcripts are required prior to an official start date.
Salary : $20 - $27