Receptionist/Office Clerk

The Receptionist/Office Clerk will be responsible for providing high-quality customer service and administrative support such as, helping customers who are picking up orders, coordinating with our warehouse team, answering phones, and performing other office related tasks.

Work Schedule

This is a full-time position. The Receptionist/Office Clerk schedule is Tuesdays through Saturdays from 9:30 a.m. to 6:00 p.m.

Responsibilities

• Demonstrates a positive attitude towards customers and coworkers.
• Greets customers and other visitors entering the establishment, determines nature and purpose of visit, and directs them to specific destinations.
• Operates multiline phone system to answer, screen, or forward calls, provide information or take messages. Utilizes a radio to communicate with coworkers.
• Performs administrative support tasks, such as operating computers to work with payment records, customer invoices and other documents.
• Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
• Friendly, passionate, and committed to following our company mission.
• Supportive to a work environment where everyone is proud to work.
• Knows company policies and procedures.
• Attends department meetings and trainings as needed.

Qualifications

• Great customer service skills.
• Good verbal and written communication.
• Good ability to utilize computer and related programs to complete tasks.
• Excellent ability to handle multi-line phone system.
• Prior receptionist and front desk related experience is preferred.
• Successful candidates will be able to pass a pre-employment background check and drug screen.

Compensation/Benefits

• Compensation starts between $17.50 per hour.
• Monthly Bonuses (not guaranteed, based on company-wide performance, averaged $200 per month last year)
• Sick time (available to use after 90 days or as Defined by State law)
• Employee Discounts (available after 6 Months)
• Vacation Time (available after one year of continuous employment)
• Health Insurance (available to full-time employees, enroll between 60-90 days)
• Paid Holidays (available after 6 months, three paid holidays)
• Employee Referral (immediately available after hired, earn up to $1,000 per successful referral)

Walker’s Furniture, Inc. is an equal opportunity employer and is committed to providing surroundings that are free from all forms of unlawful discrimination and harassment based on race, color, creed, sex, sexual orientation, gender identity, religion, pregnancy, marital status, national origin, age, disability (physical or mental), genetic information (including family and medical history), or any other basis prohibited by local, state, or federal law. These protections extend to all Walker’s practices and decisions, including hiring, promoting, transferring, and training.

Walker’s Furniture, Inc. will make reasonable accommodations for qualified individuals with disabilities, unless doing so will create an undue hardship on the organization, taking into consideration the nature and cost of the accommodation needed, the employer’s financial resources, and the impact of the needed accommodation on the operation and on other employees and our customers.

Job Type: Full-time

Pay: From $17.50 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• customer service: 1 year (Required)
• front desk or receptionist: 1 year (Preferred)
• Microsoft Outlook: 1 year (Preferred)

Work Location: In person

Salary : $200