Senior Compliance Analyst

Department

Servicing - Operations

We are Walker & Dunlop. We are one of the largest providers of capital to the commercial real estate industry, enabling real estate owners and operators to bring their visions of communities — where people live, work, shop, and play — to life. We are committed to creating meaningful social, environmental, and economic change in our communities.

Department Overview

Our Servicing experts service all Fannie Mae, Freddie Mac, and FHA Finance loans originated by Walker & Dunlop as well as certain life insurance company, bank, and CMBS loans.  Our Servicing experts are the borrower’s primary point of contact and ensure that the requirements of the investors are met from loan closing through payoff.  The Department consists of six main functional areas: Loan Administration, Asset Management, Insurance Compliance, Investor Reporting, Treasury, and Compliance. W&D’s Servicing portfolio is the 8th largest in the U.S., and W&D is one of Fitch’s highest-rated Servicers, with a rating of CPS1-.

The Impact You Will Have

This position is a key member of the Servicing Department, working with senior members of the Compliance team and all Servicing functional groups to develop, manage, and maintain internal controls that ensure compliance with investor and regulatory requirements, while supporting quality assurance across all Servicing functions. You will help safeguard servicing quality, strengthen operational controls, and maintain investor confidence.

Primary Responsibilities

• Conduct periodic quality control reviews per the established loan review plan, investigating identified exceptions and identifying root causes for non-compliance, clearly summarizing findings and presenting recommendations to senior Compliance team members and other Servicing functional team leads.
• Work with senior Compliance team members to adjust compliance and quality control processes based on review findings.
• Generate and monitor reports for key compliance due dates and investor/lender deliverables.
• Prepare and maintain compliance reporting for internal and external stakeholders.
• Gather and review documentation requested by internal auditors, external auditors, investors, lenders, and rating agencies; support timely resolution of audit findings and ensure corrective actions are implemented.
• Monitor investor bulletins and servicing guide updates, ensuring procedures remain current and aligned with internal policies; distribute updates to impacted parties in a timely manner and confirm necessary follow-up actions are taken.
• Assist the Compliance team with the oversight, development, and periodic review of Servicing Policies and Procedures to ensure accuracy, consistency, and compliance with investor and regulatory requirements.
• Assist the Compliance team with vendor oversight.
• Perform other duties as assigned.
• Attendance is generally required from 8:30 am – 5:30 pm local time, Tuesday through Thursday, with the option to work remotely on Mondays and Fridays.
  
  

Education And Experience

• Bachelor’s degree in Finance, Accounting, Business Administration, or related field required (or equivalent relevant work experience).
• 2 years of experience in compliance, loan servicing, or asset management required; experience with GSE and HUD multifamily loans is a plus.
  
  

Knowledge, Skills And Abilities

• Excellent written and verbal communication skills.
• Strong analytical skills with the ability to apply logical thinking while ensuring adherence to investor and program guidelines.
• Proficient in Microsoft Office Suite; Power BI experience a plus.
• Strong organizational skills and attention to detail.
• Ability to manage multiple and competing deadlines effectively.
• High attention to accuracy in all work and willingness to ask questions to ensure understanding.
• Excellent interpersonal and customer service skills, with a strong work ethic to meet daily challenges in a fast-paced environment.
• Ability to handle confidential information with discretion.
• Demonstrated ownership of work, adaptability in learning new processes, and patience in problem-solving.
• Commitment to professionalism, respect, and teamwork in interactions with colleagues and stakeholders.
  
  

This position has an estimated base salary of $65,000 - $80,000 plus discretionary bonus. An employment offer is based on the applicant’s relevant work experience, applicable knowledge, skills, abilities, internal equity, and alignment with market data.

What We Offer 

• The opportunity to join one of Fortune Magazine’s Great Places to Work winners from 2015-2023
• Comprehensive benefit options* that have earned Walker & Dunlop the silver level of the 2022 Cigna Healthy Workforce Designation™, some of which include:
• Up to 83% subsidized medical payroll deductions
• Competitive dental and vision benefits
• 401(k) match
• Pre-tax transit and commuting benefits
• A robust health and wellness program – earn cash rewards and gain access to resources that
  
  

promote health, engagement, and balance

• Paid maternity and parental leave, as well as other family paid leave programs
• Company-paid life, short and long-term disability insurance
• Health Savings Account and Healthcare and Dependent Care Flexible Spending
• Career development opportunities
• Empowerment and encouragement to give back – volunteer hours and donation matching
• Eligibility may vary based on average number of hours worked
  
  

EEO Statement

We are committed to equity in all steps of the recruitment and employment experience. We believe in equal access to opportunities in our workplace. We do not tolerate discrimination, including harassment, based on any characteristic protected by applicable law, such as race, color, national origin, religion, gender identity, sexual orientation, sex, age, disability, veteran or military status, and genetic information, or any other characteristic protected by applicable law. We strive to be a safe place to ask questions, build professional relationships, and develop careers.

SPAM

Please be wary of recruitment scams. An indication of a scam might be a request for sensitive or bank information at the time of application or emails coming from a non walkerdunlop.com email address. Please call us at 301.215.5500, if you have any concerns about information requested during or after the application process.

Fair Chance Hiring

Background checks, including any questions related to infractions, arrests, or conviction records, will not be conducted until after a conditional offer of employment has been accepted. We will consider for employment qualified applicants regardless of arrest and conviction records, in accordance with federal, state, and local laws.