2026 Loan Quality and Reporting Analyst

Department

Compliance and Analytics

We are Walker & Dunlop. We are one of the largest providers of capital to the commercial real estate industry, enabling real estate owners and operators to bring their visions of communities — where people live, work, shop, and play — to life. We are committed to creating meaningful social, environmental, and economic change in our communities.

• Please note, this position has a start date of July 13, 2026.
  
  

Department Overview

The Debt Operations department encompasses the Underwriting, Closing, Servicing, and Asset Management teams, which collaborate closely to manage all credit and operational functions within W&D’s GSE lending platform. These teams are dedicated to processing client business with a high degree of efficiency and meticulous attention to detail while ensuring strict adherence to credit policies as well as all lender and investor requirements. The Servicing team is highly rated with its Fitch rating of CPS1- and manages the 10th largest CRE debt portfolio in the United States.

Supporting these core functions, the Debt Operations Compliance & Analytics team provides comprehensive risk oversight, ensures process integrity, and delivers data-driven insights across the entire Debt Operations platform. This team plays a critical role in enabling Underwriting, Closing, Servicing, and Asset Management to operate effectively and maintain compliance with regulatory standards.

The Impact You Will Have

The Loan Quality and Reporting Analyst supports the Loan Quality program for Underwriting and Closing by helping ensure loan files, data, and supporting documentation are accurate, complete, and audit-ready. This role performs quality reviews, supports control and evidence documentation, tracks remediation activities, and produces reporting and analysis that highlight trends, exceptions, and improvement opportunities. The analyst also supports testing and issue tracking for systems and process changes that affect loan quality activities.

Primary Responsibilities

Loan Quality Review Support

• Support loan quality review activities under the direction of Loan Quality leadership, including end-to-end file testing and thematic reviews against internal standards and applicable guides.
• Document work performed, evidence reviewed, exceptions identified, and conclusions reached in a clear, reproducible manner.
• Maintain organized workpapers and an evidence library to support internal reviews, audits, and examinations.
• Support assigned KYC/AML testing activities and escalate exceptions in accordance with established protocols.
  
  

Control Documentation and Evidence Management

• Maintain control inventory records for Underwriting and Closing, including control objectives, owners, frequency, and evidence location.
• Support testing of control design and operating effectiveness through assigned evaluation steps and complete documentation.
• Ensure control evidence is current, complete, and stored in accordance with team standards.
  
  

Remediation Tracking and Audit Support

• Maintain trackers for management action plans, including status updates, due dates, closure evidence, and escalation of overdue items, as well as create reporting/data visualization for management reporting.
• Coordinate audit and examination request lists by tracking deliverables, gathering supporting materials, and confirming submissions are complete and consistent.
• Track corrective actions through closure validation and help summarize trends such as repeat findings, aging, and time to closure.
  
  

Reporting and Analysis

• Build and maintain recurring reports and dashboards to support Loan Quality leadership and business stakeholders.
• Perform ad hoc analyses to identify trends, exceptions, risks, and process improvement opportunities.
• Aggregate data from multiple sources and prepare clear, concise reporting materials for leadership updates.
• Monitor and report on key quality metrics, findings, remediation progress, and related operational trends.
  
  

Data Quality and Validation

• Perform data-quality checks and exception testing for critical loan data elements across Underwriting, Closing, and related downstream processes.
• Support pre-submission validations and reconcile post-submission error reports when applicable.
• Document validation rules, thresholds, and recurring issues, and partner with business and Technology teams to support root-cause remediation.
  
  

Documentation and Team Enablement

• Maintain procedures, work instructions, field definitions, and reference materials related to Loan Quality activities.
• Support implementation tracking for guide updates, procedural changes, and related training materials.
• Assist with team enablement for new reporting, quality review processes, and system changes.
• Perform other duties as assigned.
• Attendance is generally required from 8:30 am – 5:30 pm local time, Tuesday through Thursday, with the option to work remotely on Mondays and Fridays.
  
  

Education And Experience

• Bachelors degree required.
• Experience with Power BI, Power Query, SQL, or similar reporting and analytics tools.
• Proficiency in Excel, including formulas, filtering, lookups, and pivot tables.
• Familiarity with commercial real estate or multifamily lending concepts preferred.
• Familiarity with agency programs such as Fannie Mae DUS and Freddie Mac Optigo preferred.
• Experience supporting control testing, audit requests, remediation tracking, or user acceptance testing preferred.
• Exposure to KYC/AML review support or control-related documentation preferred.
  
  

Knowledge, Skills And Abilities

• Strong attention to detail, organization, and documentation discipline.
• Ability to manage multiple deadlines and maintain accurate trackers, workpapers, and supporting evidence.
• Strong written and verbal communication skills, with the ability to present information clearly and concisely.
• Ability to review information carefully, identify exceptions, and follow established procedures.
• Ability to collaborate effectively across Underwriting, Closing, Technology, and Compliance or Risk-related teams.
• Interest in quality assurance, controls, audit readiness, reporting, and process improvement.
• Ability to show ownership of your work, take on challenges and acknowledge growth opportunities, and demonstrate patience when learning new processes
• Courtesy, respect, and thoughtfulness in teaming with colleagues and other stakeholders
  
  

This position has an estimated base salary of $55,000 - $65,000 plus discretionary bonus. An employment offer is based on the applicant’s relevant work experience, applicable knowledge, skills, abilities, internal equity, and alignment with market data.

What We Offer 

• The opportunity to join one of Fortune Magazine’s Great Places to Work winners from 2015-2023
• Comprehensive benefit options* that have earned Walker & Dunlop the silver level of the 2022 Cigna Healthy Workforce Designation™, some of which include:
• Up to 83% subsidized medical payroll deductions
• Competitive dental and vision benefits
• 401(k) match
• Pre-tax transit and commuting benefits
• A robust health and wellness program – earn cash rewards and gain access to resources that
  
  

promote health, engagement, and balance

• Paid maternity and parental leave, as well as other family paid leave programs
• Company-paid life, short and long-term disability insurance
• Health Savings Account and Healthcare and Dependent Care Flexible Spending
• Career development opportunities
• Empowerment and encouragement to give back – volunteer hours and donation matching
• Eligibility may vary based on average number of hours worked
  
  

EEO Statement

We are committed to equity in all steps of the recruitment and employment experience. We believe in equal access to opportunities in our workplace. We do not tolerate discrimination, including harassment, based on any characteristic protected by applicable law, such as race, color, national origin, religion, gender identity, sexual orientation, sex, age, disability, veteran or military status, and genetic information, or any other characteristic protected by applicable law. We strive to be a safe place to ask questions, build professional relationships, and develop careers.

SPAM

Please be wary of recruitment scams. An indication of a scam might be a request for sensitive or bank information at the time of application or emails coming from a non walkerdunlop.com email address. Please call us at 301.215.5500, if you have any concerns about information requested during or after the application process.

Fair Chance Hiring

Background checks, including any questions related to infractions, arrests, or conviction records, will not be conducted until after a conditional offer of employment has been accepted. We will consider for employment qualified applicants regardless of arrest and conviction records, in accordance with federal, state, and local laws.