Domestic Shipping Lead 11:30 AM - 8:00 PM

Position Overview:

The Domestic Shipping Lead is responsible for overseeing the operations of the domestic shipping team. This role ensures that domestic customers’ and warehouse orders are prioritized, printed, and processed efficiently. The lead manages daily picking and packing processes to ensure high-quality standards and interacts regularly with sales, customer service, and international branches to address any issues and coordinate efforts.

Essential Job Functions:

• Oversee the printing and processing of domestic customer and warehouse orders.
• Make necessary electronic changes to orders to meet specific requirements and ensure accuracy.
• Ensure proper documentation and records are maintained for all domestic
  shipments.
• Schedule consolidation days for customers to optimize shipping and reduce costs.
• Coordinate with various teams to ensure smooth operations and timely execution of orders.
• Monitor and enhance the efficiency of the picking and packing processes according to ISO standards.
• Implement and oversee quality control measures to maintain high standards in shipping operations.
• Supervise and support the domestic shipping team, ensuring that daily tasks are completed effectively and efficiently.
• Provide training and guidance to team members as needed.
• Maintain regular communication with sales, customer service, and domestic branches via phone, email, HubSpot and in-person interactions.
• Address and resolve any issues related to domestic shipping and order fulfillment.
• Ensure tickets are entered into HubSpot for any problem orders.

Qualifications:

• High school diploma or equivalent
• 2 years’ experience in distribution center / warehouse
• Knowledge of domestic and international shipping rules, regulations, and procedures is preferred.
• An understanding of shipping destinations, countries, codes, and restrictions is preferred.
• Ability to motivate, support and provide feedback to staff effectively.
• Capacity to learn domestic shipping terminal operations.
• Proficiency in Excel for data management and analysis.
• Knowledge of Outlook for email and calendar management.
• Proficient use of Cetec or similar ERP systems for order and inventory management.
• Detail-oriented with strong problem-solving skills
• Strong verbal and written communication skills
• Previous experience with HubSpot is preferred.

Physical Requirements:

• Ability to lift items up to 50 pounds
• Ability to alternate sitting, walking and standing up to 8 hours per day
• Ability to climb ladders up to 16 feet

Working Conditions:

• Warehouse environment with moderate noise from power industrial trucks

Here’s a Few Things We Offer You:

• Top quality medical, dental, vision, and life insurance plans Waldom pays the majority of the medical plan cost
• Fourteen (14) days of paid time off (PTO) annually 
  • (accrued at 2.15 hours per week for the first four (4) years of employment
• 8 Paid holidays plus 1 floating holiday 
• 8 hours of paid volunteer time off annually
• Corporate Discount Program
• Employee Assistance Program 100% Waldom Paid!
• Generous Paid Maternity & Paternity Leaves
• Tuition Reimbursement Program 
• Scholarship Program: for your eligible children, grandchildren & legal dependents, up to $8k a year
  

Affirmative Action/EEO Statement:

Waldom Electronics is committed to providing equal employment opportunities for all applicants and employees. The Company does not unlawfully discriminate on the basis of race, color, creed, pregnancy, religion, sex, national origin, age, disability, veteran, marital, or any other protected status. The Company also makes reasonable accommodations for disabled employees. Finally, Waldom Electronics prohibits the harassment of any individual based on their protected status. This policy applies to all areas of employment, including recruitment, hiring, training, promotion, compensation, benefits, transfer, and social and recreational programs.

Note: This job description is not intended to be all-inclusive. Employees may perform other related duties as required to meet the ongoing needs of the organization.