What are the responsibilities and job description for the Host position at Wako Japanese Restaurant?
We are looking for an individual available for days and nights.
Duties:
- Greet and welcome guests upon arrival
- Escort guests to their tables and provide menus
- Manage waitlist and seating arrangements
- Answer phone calls and assist with reservations
- Provide excellent customer service and address guest inquiries or concerns
- Collaborate with servers, kitchen staff, and management to ensure smooth operations
- Maintain cleanliness and organization of the host/host station
Requirements:
- Must be 18 Years of age and older.
- Previous experience in a customer service or hospitality role preferred
- Familiarity with POS systems, specifically Aloha POS, is a plus
- Strong communication and interpersonal skills
- Ability to multitask and handle high-pressure situations
- Excellent phone etiquette and guest service skills
- Knowledge of food service industry practices and procedures
- Willingness to help out in other areas of the restaurant as needed
Please note that this job description is not exhaustive and additional duties may be assigned as needed.
We offer competitive pay rates and a positive work environment. If you are passionate about providing exceptional guest experiences and thrive in a fast-paced restaurant setting, we would love to hear from you.
To apply, please submit your resume highlighting relevant experience in the hospitality industry.
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Job Types: Full-time, Part-time
Pay: $16.00 - $17.50 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $16 - $18