What are the responsibilities and job description for the Retail Labor Management Trainer position at Wakefern Food Corp.?
About Wakefern
Wakefern Food Corp. is the largest retailer-owned cooperative in the United States and supports its
co-operative members' retail operations, trading under the ShopRite®, Price Rite®, The Fresh Grocer®, Dearborn Markets®, Gourmet Garage®, Fairway Market®, Di Bruno Bros.®, and Morton Williams® banners.
Employing an innovative approach to wholesale business services, Wakefern focuses on helping the independent retailer compete in a big business world. Providing the tools entrepreneurs need to stay a step ahead of the competition, Wakefern’s co-operative members benefit from the company’s extensive portfolio of services, including innovative technology, private label development, and best-in-class procurement practices.
Your contribution
As a team member of the Retail Operations Division, the primary responsibility of Retail Labor Management Trainer is to effectively communicate the details of using the labor forecasting and scheduling system to the end users at store level, such that they are capable of, and proficient at, producing cost effective schedules that also provide the Member’s desired level of customer service. By effectively providing this training, the trainer plays a key role in assisting Wakefern/ShopRite Management and Member personnel in making decisions and recommendations relating to productivity improvements, customer service, and labor planning and budgeting.
Other responsibilities will include providing phone/email technical support to end users, completing store labor profiles, conducting labor time studies at store level, collecting and entering data relating to labor time standards, and special projects as required. This position is located in Edison, NJ.
What you’ll do
- Conducts time studies to assist in the development retail labor standards
- Trains retail associates on the labor scheduling system
- Collects and enters data into labor scheduling system
- Assists with completion of store profiles
- Recognizes and shares best practices in utilization of system and operational efficiencies
- Responds to Member/Member inquiries concerning Retail Labor Management practices
- Troubleshoots Retail Labor Management. issues to determine root cause and make appropriate recommendations to Members and retail operations staff.
- Participates in subcommittees/user groups to support operational efficiencies
What we’re looking for
- College degree preferred. Equivalent retail experience will be considered as a substitute for related education
- Experience as a Store Manager or Assistant Store Manager in a supermarket environment
- Store operational experience
- Excellent PC skills including Excel, Word, and PowerPoint
- Strong knowledge of Retail Financials (Sales, Units, UPH, Payroll)
- Strong organizational skills with the ability to set priorities and handle multiple projects
- Familiarity with, and/or experience using, a labor scheduling application.
- Excellent verbal and written communication skills with the ability to effectively prepare and deliver presentations before large groups, including both Wakefern management, Members and Member representatives
- Ability to communicate with store management and personnel in a training and instructional setting.
- Strong mathematical aptitude.
- Demonstrated analytical capability
- Strong sense of urgency
- Ability to travel throughout the trading area including occasional overnight stays.
- Valid driver’s license
How you’ll succeed
- Communicate Effectively: Communicates thoughts and ideas in a well-organized manner, encouraging two-way communication.
- Build Relationships: Creates cross-functional partnerships through the development and maintenance of constructive and cooperative relationships.
- Stay Competitive: Demonstrates a mindset of continuous improvement while exhibiting passion and enthusiasm for their work.
- Embrace Change: Looks for new ways of working by supporting advancements in processes and technology.
- Develop You: Identifies and capitalizes on opportunities for personal and professional career growth.
- Drive for Results: Supports divisional and strategic objectives through achievement of work goals.
How you’ll work
- Ability to drive long distances and travel for consecutive hours
- Ability to stand or walk for extended periods of time
- Ability to look at a computer screen for a prolonged period of time
Company Perks
- Vibrant Food Centric Culture
- Comprehensive medical, dental and vision package
- Competitive Salary and Paid Time Off
- Fitness Reimbursement and Well-Being Program
- Corporate Training and Development University
- Collaborative team environment
- Paid Parental Leave
- 401K
- Matching Gifts and Community Volunteer Involvement
Compensation and Benefits
The salary range for this position is between: $75,000 - $100,000.
Placement in the range depends on several factors, including experience, skills, education, geography, and budget considerations. Additional experience may warrant additional compensation. Wakefern is proud to offer a comprehensive benefits package designed to support the health, well-being, and professional development of our Associates. Benefits include medical, dental, and vision coverage, life and disability insurance, a 401(k)-retirement plan with company match & annual company contribution, paid time off, holidays, and parental leave. Associates also enjoy access to wellness and family support programs, fitness reimbursement, educational and training opportunities through our corporate university, and a collaborative, team-oriented work environment. Many of these benefits are fully or partially funded by the company, with some subject to eligibility requirements.
Salary : $75,000 - $100,000
