What are the responsibilities and job description for the Reporting Operations Specialist position at Wake County Public School System and Careers?
Overview:
WORKING TITLE
LOCATION
PAY GRADE
FLSA STATUS
ELIGIBILITY FOR EMPLOYMENT CONTRACT
WORK WEEK SCHEDULE
MINIMUM QUALIFICATIONS:
EDUCATION, TRAINING, AND EXPERIENCE
CERTIFICATION AND LICENSE REQUIREMENTS
PREFERRED QUALIFICATIONS:
ESSENTIAL DUTIES AND RESPONSIBILITIES:
WORK ENVIRONMENT/PHYSICAL REQUIREMENTS
DISCLAIMER: The above statements are intended to describe the general purpose and responsibilities assigned to this position. They are not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and skills required by the employees assigned to this position. This description may be revised by HR and approved at any time.
POSITION TITLE (Oracle title)
REPORTING OPERATIONS SPECIALIST
WORKING TITLE
Reporting Operations Specialist
SCHOOL/DEPARTMENT
Compensation Services
LOCATION
Crossroads III, Cary, NC
PAY GRADE
Noncertified Grade 30
FLSA STATUS
Nonexempt
ELIGIBILITY FOR EMPLOYMENT CONTRACT
No
WORK WEEK SCHEDULE
Monday-Friday (occasional evenings and weekends) Position is available for a Hybrid Telework workweek
POSITION PURPOSE:
Responsible for processing all payrolls and ensuring they are processed timely and accurately (semi-month, end-of-month, reversals, and miscellaneous). Responsible for processing direct deposits, bank funds requests, stop payments and printing checks. Point of contact for questions regarding direct deposits.
MINIMUM QUALIFICATIONS:
KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)
- Considerable knowledge of bookkeeping and accounting concepts;
- Considerable knowledge of Microsoft Office, specifically Excel, Word, Power Point; Google Apps;
- Working knowledge of database systems with the ability to analyze and organize data;
- Strong analytical and problem-solving skills, attention to detail with a high level of accuracy;
- Effective time management skills with the ability to meet deadlines;
- Ability to exercise independent initiative to perform both original and recurring assignments, and exercise judgment in the absence of clear directives;
- Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback;
- Ability to understand, interpret, and apply specific rules and regulations governing the processing of
- fiscal documents, maintenance of financial records, and the preparation of reports;
- Ability to establish and maintain effective working relationships with school system staff, employees of funding agencies, and community members.
EDUCATION, TRAINING, AND EXPERIENCE
- Associate degree in accounting or related field; OR
- Five years of payroll experience; OR
- Ten or more years of school system payroll experience.
CERTIFICATION AND LICENSE REQUIREMENTS
- Must hold and maintain a valid motor vehicle operator’s license according to the State of NC Requirements.
PREFERRED QUALIFICATIONS:
- Experience working with Oracle based accounting and payroll systems.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Coordinates with Payroll Coordinator for all payrolls and ensures they are processed timely and accurately (semi-month, end-of-month, and miscellaneous.)
- Corrects reports relating to monthly keyed payroll data for multiple monthly processing.
- Coordinates with other departments to ensure all payroll discrepancies are resolved prior to payroll deadlines.
- Analyzes current processes and procedures to leverage technology and improve efficiencies.
- Responds to employee and secretary inquiries concerning direct deposit.
- Processes manual direct deposit entries and pulls in direct deposit information from Employee Self-Service.
- Submits requests for return of bank funds to financial institutions, as requested by Processing.
- Reviews all returned item reports and verifies funds have been returned.
- Submits stop payments, as requested from Processing.
- Processes reversal of paychecks based on bank funds requests, stop payments, and voided checks.
- Balances bank statements against returned items report monthly.
- Works with Accounting and Operations to print checks for all payrolls.
- Processes reprint check requests, as needed.
- Reviews Escheat list of checks to verify if cashed or not.
- Reviews payroll alerts for needed manual entry of direct deposit and taxes.
- Reviews Transfer Error Reports for needed manual entry of direct deposit and taxes.
- Performs other related duties, as assigned.
WORK ENVIRONMENT/PHYSICAL REQUIREMENTS
This job operates in a professional office environment and has a noise level of mostly low to moderate. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. The position, at times, must be able to come into direct contact with school system staff, students, and the public. Work is considered light physical work, requiring the exertion of up to ten pounds of force. The work occasionally requires driving automotive equipment.
EFFECTIVE DATE: 11/2025
DISCLAIMER: The above statements are intended to describe the general purpose and responsibilities assigned to this position. They are not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and skills required by the employees assigned to this position. This description may be revised by HR and approved at any time.