Orthodontic Receptionist

Overview

Join our dynamic healthcare team as an Orthodontic Receptionist, where your energetic and organized approach will be the first point of contact for patients and visitors. In this vital role, you will manage patient scheduling, handle medical and dental administrative tasks, and ensure a smooth flow of clinic operations. Your enthusiasm and customer service skills will help create a welcoming environment that promotes patient satisfaction and efficient clinic functioning. This paid position offers an exciting opportunity to contribute to a thriving orthodontic practice while honing your administrative and medical office expertise.

Duties

• Greet patients warmly, verify appointment details, and assist with check-in procedures.
• Schedule appointments efficiently, coordinate patient flow, and manage cancellations or rescheduling requests with professionalism
• Collect and process payments, insurance information, and perform medical billing using health insurance knowledge
• Maintain accurate medical records, review documentation for completeness, and ensure compliance with HIPAA and clinical confidentiality policies
• Answer multi-line phone systems with excellent phone etiquette; direct calls appropriately and provide exceptional patient service
• Assist with intake procedures, verify insurance coverage, and facilitate communication between patients and clinical staff
• Manage filing of medical records, perform data entry tasks and support office organization with clerical duties like faxing, scanning, and document review
• Travel to satellite office locations across the Siouxland area

Experience

• Prior clinic or dental office experience is highly preferred; familiarity with orthodontic or dental practices is a plus
• Experience in medical administrative support including scheduling, billing, and coding is preferred
• Strong computer skills with proficiency in Electronic Health Records systems
• Knowledge of health information management standards including HIPAA compliance and clinical confidentiality policies
• Excellent customer service skills with the ability to communicate effectively via phone and in person; bilingual abilities are a valuable asset
• Demonstrated clerical experience involving filing, data entry, and office management tasks
• Familiarity with medical terminology, documentation review processes, and electronic health records management in a healthcare setting

Join us to be part of a vibrant team dedicated to providing outstanding patient care through efficient administrative support. Your enthusiasm for healthcare administration combined with your technical skills will help us deliver exceptional orthodontic services while fostering a positive environment for both patients and staff.

Pay: $24.25 - $26.25 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off

Work Location: In person

Salary : $24 - $26