Project Manager / Client Account Manager

Department: Water/Wastewater

Location: Jackson, MS

Description

Waggoner Engineering, Inc. is hiring a Project Manager / Client Account Manager for our Jackson, MS office to provide quality planning, designing and technical overview to assist in delivering project, within budgetary and time constraints.

The Project Manager / Client Account Manager leads the successful delivery of municipal, county, and state government projects from initiation through closeout. This role serves as the primary client contact while managing scope, schedule, budget, quality, risk, and multidisciplinary teams. The position balances project execution, client relationship management, and business development for projects up to $1M in revenue.

Are you ready to inspire, engage and deliver? Waggoner Engineering, founded in 1976, is a civil engineering and professional consulting firm dedicated to helping communities reach their full potential. With numerous office locations across the Southeast United States, Waggoner is recognized for its innovative, multi-disciplinary services that extend far beyond traditional engineering.

What does that mean for you? Waggoner differentiates itself as a leader in growth strategy for water and disaster recovery, as well as providing full engineering services; we need people who are inspired for future growth, engage as leaders in their respective fields, and deliver to both internal and external clients.

If you are tired of hearing “we’ve always done it this way”; if you have a work hard/play hard attitude; and if you enjoy working with a vast team of professionals across various disciplines, you will fit right into our culture.

Your Primary Responsibilities will include

Project Management & Delivery

• Plan and deliver engineering and planning projects from notice to proceed through completion.
• Develop and manage project scopes, schedules, budgets, staffing plans, and risk mitigation strategies.
• Monitor project performance, financial metrics, and client satisfaction.
• Ensure compliance with contracts, regulations, design standards, and company procedures.
• Coordinate subconsultants, utilities, and external stakeholders.
• Oversee QA/QC processes to ensure high-quality deliverables.

Client Account Management

• Serve as the primary client liaison and maintain trusted client relationships.
• Communicate project status, risks, and opportunities to clients and internal leadership.
• Administer contracts, including amendments, invoicing, reporting, and closeout.
• Identify opportunities to expand services and support client growth strategies.

Team Leadership & Collaboration

• Lead multidisciplinary teams of engineers, planners, and technical staff.
• Coordinate with discipline leaders and support staff to execute projects and proposals.
• Provide feedback on team performance and project delivery.

Business Development & Strategic Support

• Support proposal development, scope definition, and fee estimation.
• Represent the firm at client meetings, public meetings, and industry events.
• Contribute to strategic planning and market growth initiatives.
  
  

What you'll need

Required

• Bachelor’s degree in engineering, business, architecture, or related field (or equivalent experience).
• 5 years managing public-sector engineering or planning projects.
• Experience leading multidisciplinary teams and managing budgets, schedules, and risk.
• Strong communication, leadership, and client relationship skills.

Preferred

• PMP, PE, AICP, or similar certification.
• Experience with infrastructure, transportation, water, stormwater, or planning projects.
• Knowledge of public-sector contracting, funding, and regulatory requirements.

Core Competencies

• Project and financial management
• Client relationship management
• Team leadership
• Strategic problem-solving
• Clear communication
• Accountability and attention to detail
  
  

Why Join Our Team

We know work isn't only about what you do, it's also about who you work for and with! Waggoner Engineering provides a fun, family-friendly, and multicultural work environment that supports a work life balance, including:

• WEI Incentive Program
• Healthy Workplace Program
• Employee Referral Bonus
• Competitive Health Benefits
• Career Development and Training
• Flexible/Hybrid Schedule
• Community Service Opportunities
• Worldwide Travel Assistance
  

Waggoner Engineering, Inc. is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.