What are the responsibilities and job description for the Restaurant Operations position at Waffle House, Inc.?
Company Description
Waffle House has been serving Good Food Fast® since its founding in 1955 in Avondale Estates, Georgia. Now a national brand with over 1,900 restaurants across 25 states, Waffle House provides career opportunities to more than 40,000 employees. Known for its commitment to both customers and associates, the company thrives on its mission to deliver excellent food and hospitality at any time of the day or night. With a culture of promoting from within, Waffle House offers unmatched opportunities for career growth in both Restaurant Operations and Corporate Support roles. Learn more about us at Waffle House Careers.
Role Description
This is a full-time, on-site role for Restaurant Operations with opportunities from Seneca, SC to Newberry, SC and everything in between. The role involves overseeing day-to-day operations to ensure excellent customer service while maintaining high standards for food quality and safety. Responsibilities include managing restaurant staff, ensuring smooth food service operations, and ensuring our "Good Food Fast" motto resonates throughout your small business. The role requires collaboration with team members and leadership to meet operational goals and enhance customer satisfaction.
Qualifications
- Experience in Food Service and Food Preparation for high-quality dining standards.
- Strong Communication and Customer Service skills to foster positive guest experiences and resolve concerns effectively.
- Skills in Hiring and training team members to build a highly competent and motivated workforce.
- Ability to lead teams, manage operations, and maintain a clean and safe work environment.
- Leadership experience in the restaurant or hospitality industry is a plus.
- Availability to work a flexible schedule, including early mornings, late nights, weekends, and holidays as necessary.