What are the responsibilities and job description for the Recruitment Coordinator position at Waffle House, Inc.?
As the Recruiting Coordinator, you will be responsible for guiding and monitoring compliance for the Manager Trainee screening and interview process in assigned areas. This may include processing applications for Maintenance Technicians and new Recruiting Directors (RDs), posting and maintaining Indeed ads, and overseeing Chattr platform processes. In this role, you will ensure proper candidate care, track applicant progress, and provide critical support for the hiring process while maintaining compliance and accuracy in hiring documentation. You will also be responsible for guiding the Operations Team through the Hourly application and onboarding process.
The Recruiting Coordinator is a Support Team role based out of our Corporate Office in Norcross, GA, in the metro Atlanta area. Our Corporate Office Support Team consists of 300 associates dedicated to supporting our Operations Team as they proudly serve and create memorable experiences for our customers. Housing over 40 departments and many fields of industry, we take pride in offering a wide variety of career opportunities. If you are a career-minded person who values hard work, is passionate about putting people first, and wants to build a meaningful career alongside like-minded individuals, this is the place for you!
What We Offer:
- Health & Wellness Package including medical, dental, vision, life benefits, and health-related activities
- Employee Assistance Program free to all Associates and their household members
- Paid vacation of up to 4 weeks and six paid holidays
- A strong, unique culture built upon putting people first, showing up, and servant leadership
- Unlimited learning and development opportunities
- Internal referral program
- Community involvement and volunteer opportunities
- Team-building activities at the department and company-wide levels
What You'll Do:
- Monitor Management eApps for the assigned markets
- Ensure proper candidate care, including sending Regret or Offer Letters
- Support the Manager Trainee Hiring Process and Maintenance Technician Hiring Process with local management and recruiting teams
- Submit applicant information for background checks, drug testing, and education verification
- Maintain Applicant Tracking Sheets (ATS) and submit daily to the field
- Manage and coordinate Indeed ad postings for Sponsored Hourly, Maintenance Technician, and Management roles
- Provide guidance and troubleshooting support for the Chattr platform and eApp issues
- Respond to applicant inquiries and forward to local Operations Management Teams
- Maintain and review all hiring documents for compliance and accuracy
- Coordinate all hiring documents with other departments: i.e. Compensation, Data Control, Training, etc.
- Monitor and provide guidance on Open Item Report issues: i.e. Hourly Screening Report, Missing I-9, Missing Arbitration, etc.
What We're Looking For:
- Highly organized and structured with excellent attention to detail
- Strong written and verbal communication skills
- Self-confident with strong decision-making ability
- Strong customer service and results-driven mindset
- Ability to prioritize, multitask, and meet deadlines
Experience/Educational Requirements:
- Bachelor’s Degree preferred; High School Diploma required
- Proficient in Excel, Outlook, Word, and recruiting/HR software
Who Are We?
In 1955, two Georgia neighbors opened up a restaurant that would change the world. That first restaurant led to the Waffle House brand you see today. As the business expanded throughout Georgia and the Southeast, the “Yellow Sign” soon became a familiar landmark, signifying America’s Place to Eat™ and America’s Place to Work™. Today, the Waffle House system has more than 1,900 locations in 25 states, reaching as far north as Pennsylvania and as far west as Arizona. All open 24-hours a day, seven days a week, 365 days a year. Our workforce can be broken into two categories – Operations (Restaurant Associates and Managers) and Support Team (Corporate Office Associates, Field Recruiters, and Maintenance Technicians).
We are a strong, growing company dedicated to our Customers and Associates. We would love to have you on our team! To learn more about the Waffle House culture and our great community of employees and customers, please visit www.wafflehouse.com!
WAFFLE HOUSE IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER