What are the responsibilities and job description for the General Manager position at Waffle House, Inc.?
Company Description
Waffle House has been a beloved culinary institution since 1955, known for serving Good Food Fast® in a welcoming atmosphere. Starting as a single restaurant in Avondale Estates, GA, we have grown into a nationwide brand with over 1,900 locations across 25 states and a dedicated team of more than 40,000 employees. Our mission is to provide exceptional food and care for customers and team members alike, all while maintaining a people-first approach. With a culture of promoting from within, we offer unmatched career advancement opportunities in both Restaurant Operations and Corporate Support. Discover more about Waffle House careers through our website or LinkedIn page.
Role Description
We are seeking a dedicated individual for a full-time, on-site role in Columbus, OH. The role involves overseeing daily restaurant operations, including ensuring excellent customer service, maintaining food quality standards, training team members, managing inventory, and fostering a positive work environment. Responsibilities also include collaborating with team members to achieve performance goals and upholding Waffle House's people-first mission.
Qualifications
- Strong organizational and leadership skills for managing operations and supporting team members
- Customer service and interpersonal skills to create welcoming experiences for patrons
- Basic financial management skills for tracking budgets and achieving sales goals
- Ability to train, mentor, and motivate a diverse workforce
- Adaptability to work in a fast-paced, team-oriented environment
- High school diploma or GED required; additional education in hospitality, management, or related fields is a plus
- Prior experience in restaurant or hospitality management is beneficial but not required
- Willingness to work a flexible schedule, including weekends, nights, and holidays