Data and Business Intelligence Analyst

As the Data & BI Analyst, you are responsible for developing, maintaining, and enhancing business intelligence solutions that support financial and operational decision-making within the Finance Department. In this role, you will design reporting tools, dashboards, and data models while extracting, cleaning, transforming, and validating underlying data to ensure accuracy and reliability. You will identify and resolve data discrepancies, automate reporting processes, and support ad hoc reporting and analytics requests across the organization. You will collaborate cross-functionally to transform data into reliable and accessible business information.

The Data & BI Analyst is a Support Team role based out of our Corporate Office in Norcross, GA in the metro Atlanta area. Our Corporate Office Support Team consists of 300 Associates who are committed to supporting our Operations Team as they proudly serve and create memorable experiences for our Customers. Housing over 40 departments and many fields of industry, we take pride in offering a wide variety of opportunities at every stage of your career. If you are just looking for a job “right now”, Waffle House probably isn’t the right fit for you. If you are a career-minded person who values hard work, is passionate about putting people first, and wants to build a meaningful career alongside like-minded people, this is the place for you!

What We Offer:

• Health & Wellness Package including medical, dental, vision and life benefits, and health-related activities
• Employee Assistance Program free to all Associates and their household members
• Paid time off up to 4 weeks and six paid holidays
• A strong, unique culture built upon putting people first, showing up and servant leadership
• Unlimited learning and development opportunities
• Internal referral program
• Community involvement and volunteer opportunities
• Team building activities department and company-wide

What you'll do:

• Design, develop, and maintain dashboards, reporting solutions, and data models that enable accurate financial and operational reporting.
• Extract, clean, transform, and integrate data from multiple sources.
• Proactively develop and maintain automated data workflows and reporting processes to improve efficiency and reduce manual work.
• Ensure the integrity and quality of reporting data by identifying root causes of discrepancies, validating source data, and partnering with IT to implement sustainable solutions.
• Help optimize data governance practices and reporting standards.
• Develop and optimize data queries and calculations to improve reporting performance.
• Support ad hoc reporting and analytics requests across the organization.
• Stay current with emerging technologies, data analysis methodologies, and industry best practices.

What we're looking for:

• Advanced Microsoft Excel skills, including Power Query and data manipulation.
• Experience with Qlik Sense, Power BI, Tableau, or similar BI platforms.
• Proficiency in SQL; experience Python, R, or similar tools preferred.
• Experience with data cleaning, transformation, and automation.
• Strong analytical and problem-solving skills, with the ability to translate complex data into clear, easily understood insights.
• High attention to detail and strong organizational skills to manage multiple concurrent projects.
• Ability to work independently and collaboratively with a positive attitude.
• Excellent written and verbal communication skills, with the ability to present technical findings to both technical and non-technical audiences.

Experience/Educational Requirements:

• Bachelor’s Degree in Analytics, Computer Science, Engineering, or Information Systems or a related field strongly preferred
• SQL experience preferred; experience with programming languages such as Python, R, or similar is a plus

Who Are We?

In 1955, two Georgia neighbors opened up a restaurant that would change the world. That first restaurant led to the Waffle House brand you see today. As the business expanded throughout Georgia and the Southeast, the “Yellow Sign” soon became a familiar landmark, signifying America’s Place to Eat™ and America’s Place to Work™. Today, the Waffle House system has more than 1,900 locations in 25 states, reaching as far north as Pennsylvania and as far west as Arizona. All open 24-hours a day, seven days a week, 365 days a year. Our workforce can be broken into two categories – Operations (Restaurant Associates and Managers) and Support Team (Corporate Office Associates, Field Recruiters, and Maintenance Technicians).

We are a strong, growing company dedicated to our Customers and Associates. We would love to have you on our team! To learn more about the Waffle House culture and our great community of employees and customers, please visit www.wafflehouse.com!

WAFFLE HOUSE IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER