Medical Office Manager – Full-Time

Waco Ophthalmology is seeking a motivated and dynamic Medical Office Manager to oversee daily operations and support the continued success of the practice. This is an excellent opportunity for a candidate with strong leadership skills, medical office experience, and billing knowledge, along with a commitment to creating a positive and efficient work environment that supports exceptional patient care.

The Medical Office Manager will be closely involved in day-to-day operations, with a strong emphasis on leading staff, directing customer service activities, and promoting a professional and positive business image.

Key Responsibilities:

• Manage and support office staff, including HR-related responsibilities
• Review and approve payroll and PTO requests
• Coordinate with MCG regarding accounting, IT, and social media functions
• Build and maintain relationships with referral sources (optometrists)
• Oversee facility maintenance and vendor coordination
• Perform general office management duties, including tasks currently handled by leadership
• Assist with front desk operations, including answering phones, patient check-in, and check-out (especially during the initial transition)

Qualifications:

• Medical office experience required; billing knowledge preferred
• Strong leadership, communication, and organizational skills
• Professional and approachable presence as the face of the practice
• Ability to manage employee relations and handle difficult conversations professionally
• Reliable, dependable, and detail-oriented
• Strong problem-solving skills and ability to work independently
• Comfortable working in a fast-paced healthcare environment
• Ability to consistently report to work by 7:30 AM

Compensation & Benefits:

The compensation and benefits package is competitive and will depend on the experience and qualifications of the selected candidate.

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Experience:

• medical office: 3 years (Preferred)
• medical billing: 2 years (Preferred)
• managing or supervising staff in a medical office: 1 year (Preferred)

Ability to Commute:

• Waco, TX 76712 (Required)

Ability to Relocate:

• Waco, TX 76712: Relocate before starting work (Required)

Work Location: In person