Project Foreman

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000 team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

The Construction Project Forman - The role of the On-Site Construction Project Forman is to facilitate the smooth-running communication of the construction project and the owners of the units by building and maintaining positive relationships. The Construction Project Coordinator will need to anticipate homeowner needs, ensuring that each owner has a memorable experience. This would include communicating the stage of construction to the owners.

This is a perfect role for an individual who wants to secure a career in construction.

Essential Duties And Responsibilities

• Responsible for administrative tasks for the construction team assigned to the project
• Candidate must be proficient in - Word and Excell
• Maintain superior customer relations by acting as a liaison between homeowners, and guests and LHR
• Establish and maintain weekly updates and postings on the project - including documentation, and mail outs
• Provide answers to member questions and resolve concerns through knowledge of the project
• Primary contact for homeowner and member relations for day-to-day administration requests as it relates to construction
• While working with the Community Manager, update owner contact list, member calendars and provide that to the construction team
• Distribute all requests to the appropriate board members and Community Managers in a timely manner
• Enter and maintain all owner information in data management system
• Answer all telephone inquiries in a polite and friendly manner, following service standard telephone policies
• Respond to telephone, e-mail, web and in-person inquiries from various parties
• Provide a timely response to inquiries and requests
• Address all customer complaints professionally, leaving the owner with a positive resolution
• Welcome and acknowledge every owner and guest with a smile, eye contact and a friendly verbal greeting using the guests’ names when possible
• Other duties as assigned Competencies
• Business acumen and positive mindset
• Results oriented relationship builder and respect LHR Confidential and Proprietary Information - specifically the liaison will not be sharing owner information with other owners
• Independent but collaborative when necessary
  
  

Requirements

The Desired Candidate Characteristics & Background

• Strong attention to detail
• Strong organizational skills and ability to prioritize and manage workload Possess strong verbal and written communication skills. The position will interact regularly with clients, government offices and sub-contractors.
• Commitment to follow established processes and procedures
• Must have a customer-first approach and ability to deliver strong customer service
• The position will be involved in managing sub-contractors, project oversight, quality control, jobsite safety and warranty.
• This person must have strong attention to detail and ability to read and manage a construction schedule.
  
  

Qualifications

• Basic computer skills - MS, Word, Excel, Microsoft Outlook (Emails)
• Basic ability to read and understand Xactimate scopes
• Basic knowledge of local, state, and federal code requirements
• Intermediate problem-solving capabilities and basic knowledge of budgeting and cost control
• Demonstrated ability to motivate and supervise staff, both employees and contractors
• Demonstrated ability to manage, schedule, and organize all aspects of a project from materials handling to final completion
• Team player
  
  

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.