Community Association Manager

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000 team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Our company, a leader in community association management, is seeking a full-time Community Association Manager to join our northside office. This position involves managing a portfolio of communities located in Indianapolis and the surrounding counties. The manager will support Board Members and foster resident relations, which requires exceptional communication skills, including clear and concise writing, empathetic and respectful interpersonal interactions, and a good sense of humor.

We offer a competitive salary and compensation package, including a full benefits package and opportunities for career growth. A flexible schedule is necessary to attend evening Board Meetings. Please note that all employment offers are contingent upon the successful completion of a comprehensive drug screening and background check.

The ideal candidate will be skilled in multi-tasking, meeting multiple deadlines, and will demonstrate strong organizational abilities and professionalism. This includes being responsive, thorough, accurate, confidential, and detail-oriented. Additionally, the candidate should be able to work with minimal supervision, maintain professionalism under pressure, and possess effective problem-solving and negotiation skills.

You will collaborate with our dedicated team to provide exceptional management and lifestyle services. This is an exciting opportunity for growth at a company recognized as a Great Place to Work® for eight consecutive years and counting.

In this high-energy, fast-paced environment, you will play a key role in delivering excellent service to homeowners and Board Members. If you are interested in a vital position focused on implementing and developing business processes, we encourage you to consider joining our team.

Requirements

Skills/experience needed to be successful:

• Some community or property management experience or experience in related real estate market is preferred.
• HOA, property management or condominium management-related experience is preferred
• Consultation and problem-solving skills
• Ability to adapt to change
• Excellent time management skills with a proven ability to meet deadlines
• Strong analytical and problem-solving skills
• Proficient with Microsoft Office Suite
• Must be able to adapt to management software and computer programs being utilized by the company and self-teach through online learning and training guides
• Possess excellent communication skills combined with a thoroughly professional presentation
• Must be highly organized and know how to prioritize while working independently with minimal supervision or while in communication with the team
• Strong customer service orientation
• A team player with good business skills
• Someone who is self-motivated and who will go the extra mile for our company and our clients
• Prior experience in your own community or HOA is a plus
• Requires a high school diploma or equivalent; Bachelors or Associates degree preferred
  
  

What We Offer

• $52,000 - $58,000 / year - based on qualifications
• Medical
• Dental
• Vision
• Life Insurance
• Short-Term and Long-Term Disability
• Flexible Spending Account
• Employee Assistance Program
• Pet Insurance
• Supplemental Insurance
• 401K with employer contribution
• PTO
• Training on all systems used by our company
• Collaborative and great team!
• Colleagues who want to see you succeed!
  
  

Join our team, we look forward to talking with you!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.